Eliminate delays in email replies! 【kintone development case】

90% of received emails are responded to within a day! The time spent on email correspondence confirmation has been almost reduced to zero.

At the headquarters of Kourakuen HD, we are also working on "visualization" as part of our internal reform. The aim is to strengthen management by broadly "visualizing" the company's management situation, internal voices from stores and factories, and feedback from customers. To reduce the management workload of inquiry emails, we introduced "kintone" and "Mailwise." After implementation, we centralized the management of the history of when, who, and how responses were made to received emails. Now, 90% of incoming emails can be responded to within one day. [Overview] ■ Challenges - Strengthening management by broadly "visualizing" voices and other feedback. ■ Implementation Effects - The status of email replies can now be checked in a list, and the time previously spent on confirming email responses has become almost zero. *For more details, please contact us or download the catalog.

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