[Case Study] Fully Appointment-Based ENT Clinic: Preventing Crowding by Providing for Early Arrivals

"Call bell" is given to those who arrive earlier than their reserved time, to reduce waiting room congestion and prevent in-hospital infections.

This is an introduction to a case where our call bell "One-Touch Call" was implemented in a completely appointment-based ENT clinic in March 2020. 【Case: Completely Appointment-Based ENT Clinic】 ■Purpose of Use - To reduce waiting stress for patients - To call patients waiting in their cars without having to go to the first parking lot (3 cars) in front of the hospital and the second parking lot (4 cars) about 40 meters away ■Before Implementation - The waiting room became crowded when consultation times were extended or when patients arrived early ■After Implementation - Patients can now be easily called even when they are outside or in their cars - The waiting room is no longer overcrowded with patients, and complaints from patients have decreased ★Usage Situation 1. The "One-Touch Call Receiver" is given to those who arrive earlier than their scheduled time at the reception 2. Patients who arrive by car are asked to wait in their vehicles. By increasing the number of benches outside, the waiting area has been expanded 3. When it is time for their consultation, they are called using the "One-Touch Call Transmitter" ★Cost The complete set of One-Touch Call with 2 units costs in the 100,000 yen range. *Subsequently, due to its popularity, 2 additional "One-Touch Call Receivers" were installed. *For detailed specifications of the product and other implementation cases, please refer to the link below.

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