Introduction of case studies for the inquiry system "AI-Q" that provides answers through AI.

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"AI-Q" is an inquiry system where AI can respond to various inquiries at any time. <Three Benefits of Internal Inquiries> 1. Reduction of Personnel Costs for the Inquiry Department Since "AI-Q" can respond to various inquiries from employees 24/7, it can reduce some of the personnel costs for the responsible staff. Additionally, it frees them from the hassle and stress of answering the same questions repeatedly. 2. Increased Efficiency in Daily Operations for All Employees The burden of having to call someone for clarification or search through regulations every time there is a question is significantly reduced, allowing employees to focus on their core tasks. 3. Sharing of Knowledge The handling of inquiries from employees heavily relies on individual capabilities, and much of the accumulated knowledge and experience can be lost due to employee turnover. By storing this information in "AI-Q," it can be shared continuously among all employees. ■ This time, we would like to introduce a case study of "AI-Q" implemented at a certain newspaper company. What were the challenges faced before the customer's use, the deciding factors for implementation, the process of implementation, and the difficulties encountered? For more details, please check by downloading the materials!

Catalog and manual creation