Streamlining various customer support operations! We provide customer support recognized worldwide.
We support overall customer support operations, including the efficiency of document management and supply of consumables through the utilization of Service Information Solutions, as well as technical support and consumable sales through staffing. We contribute to enhancing service value by facilitating smooth coordination between the prime contractor and your internal stakeholders. Additionally, to comply with international standards such as ASD S1000D and ATA iSpec, technical expertise, experience, and a dedicated database are essential. However, our company can undertake operations tailored to your needs and circumstances. 【Benefits】 ■ No need to establish a system that meets the prime contractor's requirements (ASD S1000D, ATA iSpec2200) ■ Streamlined document management on-site through the use of XML, increasing work efficiency ■ Rapid technical support and supply of consumables enabled by linking consumable information with manual information *For more details, please download the PDF or feel free to contact us.
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basic information
【Extensive Track Record】 ■ Over 35 years of manual production experience for major manufacturers ■ Manuals compliant with ATA iSpec2200 ■ Manuals compliant with ASD S1000D ■ Expertise in product support *For more details, please download the PDF or feel free to contact us.
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Our company, based in Nagoya City, Aichi Prefecture, engages in businesses such as design, CAE analysis, technical manual production, and system development, focusing on aircraft and automobiles. We respond flexibly to customer requests with a hybrid system consisting of five components: dispatch, contracting, systems, offshore, and network. We design each development process using various technologies. Please feel free to consult us if you have any requests.
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