[Solution Implementation Case] Improvement of Order Management Operations (Manufacturing Industry)

Significant reduction in customer reminders and complaints! Here are three examples of improvements made in order management operations.

We would like to introduce a case study on solving issues in order and delivery operations using BIRDS solutions. In this case, we implemented solutions such as "Order Processing Outsourcing," "Data Entry," and "BIRDS FAX+." By outsourcing order-related operations, we achieved the integration of our East and West locations and cost reductions, as well as significantly reduced customer reminders and complaints. Additionally, we automated the manual sorting of FAXes by individual staff members, thereby alleviating the operational burden. 【Case Study (Partial)】 <Ohayo Dairy Products Corporation> ■ Target Operations: Order FAX Input ■ Challenge: Cost reduction through outsourcing FAX order operations that can operate 365 days a year ■ Requirements: Infrastructure for simultaneous large-volume FAX reception, 365-day operation, order cutoff times by delivery destination ■ Implemented Solution: Order Processing Outsourcing *For more details, please refer to the PDF document or feel free to contact us.

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