A CRM solution that consolidates the experience and know-how that Toshiba has cultivated over many years.
Companies are required to understand their customers through various contact channels and to provide a range of "customer experience values" through products, information, services, and more. T-SQUAREx offers systems that broadly capture customer experiences and support appropriate responses, strongly assisting those on the front lines of customer service.
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basic information
Strongly supporting corporate customer contact operations.
Price range
Delivery Time
Applications/Examples of results
https://www.toshiba-sol.co.jp/sol/crm/contents/case.htm
Line up（3）
| Model number | overview |
|---|---|
| Cloud Service-Based Contact Center Solution "T-SQUARE/CT FC Edition" | Supports various types of contact center operations with a focus on user-friendly screen configuration and flexible scalability |
| After-Service Solution "T-SQUARE/AS" | Supports integrated management of after-service operations from customer request reception to work planning and execution |
| Customer Information Integration and Utilization Solution "T-SQUARE/CDi" | Integrates customer information scattered across various systems, supporting visualization, analysis, and business utilization |
Company information
Toshiba provides solutions that maximize the power of data obtained from various industries by integrating the knowledge and experience gained from years of manufacturing and social infrastructure projects with digital technologies such as AI and quantum technology. We promote the resolution of societal and corporate challenges and the realization of digital transformation (DX), co-creating new value with our customers and partners.
