[Third-Party Maintenance Data Live Case] Advancing the Third-Party Maintenance of IT Infrastructure
Third-Party Maintenance Data Live Implementation Case Studies 2022 Edition
The third-party maintenance of IT infrastructure is advancing across various industries. We will explore the points that make Data Live a preferred choice for third-party maintenance services through specific examples.
DataLive's third-party maintenance service, chosen by various industries, supports long-term operation for 1,800 companies nationwide and a cumulative total of 90,000 units. We have compiled specific examples exploring the benefits and implementation cases. <Benefits of DataLive's Third-Party Maintenance> 1. Cost reduction effect of hardware maintenance expenses 2. Consolidation effect of dispersed contracts and failure contact points 3. "End alignment" effect for groups of devices with different maintenance expiration dates <Successful Cases of DataLive's Third-Party Maintenance> ● Case 1: Adjustment of system renewal cycles (applicable during the period until the new system renewal) ● Case 2: Maintenance of legacy systems (applicable for long-term maintenance of systems with an indefinite end) ● Case 3: Long-term maintenance planning for IT infrastructure (next long-term plan to avoid constraints of maintenance deadlines) <What is Third-Party Maintenance for IT Infrastructure (EOSL Extended Maintenance)> This service continues maintenance for servers, storage, and network devices that make up the IT infrastructure even after the manufacturer's maintenance has ended (after EOL/EOSL).
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<Data Live's Logistics and Service Quality> A unique production logistics supply chain base supporting third-party maintenance services. ★ Preferred Maintenance Service With a wealth of EOSL parts, we provide services after establishing maintenance procedures and unique parts compatibility information, followed by technical verification. We have developed logistics for replacement parts and a network of maintenance partners, covering all of Japan. (As with manufacturers, the level of support varies by region and model.) Our maintenance services, leveraging the strengths of our EOSL maintenance specialty business, are chosen by many IT companies and end-users. <Maintenance Services Supporting Long-Term Operation for 1,800 Companies Nationwide and 90,000 Units> The "EOSL Extended Maintenance Service," which utilizes third-party maintenance not bound by EOL or EOSL, extends the maintenance period for IT hardware and is available from one unit nationwide. It is chosen across various industries, supporting long-term operation for a total of 1,800 companies and 90,000 units nationwide. <EOSL Hardware Specialized Logistics Base> The Data Live Kanto Stock Center, which stocks over 800,000 manufacturer-end-of-sale parts. The building area is 1,400 tsubo (approximately 4,600 square meters). The maintenance parts organized here are deployed to locations nationwide, preparing for equipment failures under contract.
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<Catalog Table of Contents> - Three Benefits of Third-Party Maintenance and Three Use Cases - Case Studies (Financial Industry) - Case Studies (Healthcare/Hospitals) - Case Studies (Aviation/Airports) - Case Studies (Public Sector/Local Governments) - Case Studies (Manufacturers) - Case Studies (Retail/Apparel) - Case Studies (IT Infrastructure Management) - Case Studies (Education/Science) - On-Site Maintenance Service Details - Conditions Excluded from Service - FAQ Frequently Asked Questions - Procedures for Starting Service - Response Flow in Case of Incidents - Contact Information <Terms> (*) "Third-Party Maintenance" refers to maintenance of IT hardware conducted by a third-party company, independent of the manufacturer. (*) "EOL" and "EOSL" mean End of Life and End of Service Life, respectively, indicating the end of the manufacturer's maintenance period.
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A Japanese third-party maintenance specialist provider supporting cost reduction and long-term operation of IT infrastructure. After the manufacturer's maintenance ends (EOL/EOSL), we stock 800,000 main units and parts domestically and ensure the reliable provision of extended maintenance services. Our services are adopted by 2,000 companies nationwide, including those in finance, telecommunications, and power.
