[Use Case] Product After-Sales Service

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last updated：Sep 21, 2023

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Solving issues such as the hassle of re-entering inspection records! Case studies on the use of in-metal tags and inspection masters.

We would like to introduce the use cases of our "In-Metal Tag" and "Inspection Master." In the context of product after-service, challenges include the labor involved in re-entering (transcribing) inspection records and the complexity of handling numerous paper-based materials. By utilizing our products, you can register and use Excel inspection sheets as they are, allowing you to submit the inspection results recorded on-site to the end user without the need for transcription. The automatic recognition tool standardizes (localizes) the identification of equipment. 【Common Challenges】 ■ Labor involved in re-entering (transcribing) inspection records ■ Know-how is personalized, making it difficult to transfer personnel ■ Time-consuming preparation of inspection sheets and drawing files ■ A large amount of paper-based materials, leading to complexity ■ Some sites do not have internet connectivity *For more details, please refer to the PDF materials or feel free to contact us.

Related Link - https://metal-rfid.vertexgrp.co.jp/

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【In-Metal Tags & Inspection Master for Problem Solving】 <Inspection Master> ■ Excel inspection sheets can be registered and used as is ■ Inspection results recorded on-site can be submitted to end-users without the need for transcription (re-entry) ■ Inspection records with photos and related documents can be registered for each piece of equipment, allowing for history tracking ■ Can be used without internet connection via a native app <In-Metal Tags> ■ Standardizes equipment identification with an automatic recognition tool (corporate-specific) ■ Communication via radio waves, so oil contamination is not an issue ■ Made of stainless steel for long-term use *For more details, please refer to the PDF document or feel free to contact us.