[SyncTrust IM Case Study] Improvement of Account Management

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last updated：Apr 04, 2022

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Significantly reduce the procedure for obtaining account information! Queries can be made using search criteria such as username and department name!

"SyncTrust IM" is an ID and account management solution that automates and streamlines business operations. The Independent Administrative Institution D Organization faced a problem where account information was not centrally managed, making it difficult to properly manage who could log into which systems. To address this issue, our product was implemented. The account management system retains the account information of users registered in each application, allowing for inquiries into account information through searches by username, department name, and more. [Case Overview] ■ Implemented Product: SyncTrust Identity Manager ■ Number of Users: Approximately 600 ■ Integrated Systems - Active Directory (Windows Server 2008R2) - Mail Server (Postfix+Dovecot) - IC Card Management Server (SecureDive) - General Affairs System - Groupware (WebAS Key’s Portal) *For more details, please refer to the PDF document or feel free to contact us.

Related Link - https://www.ctech.co.jp/product_ex/product_ex-410/

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【Summary of Other Cases】 ■Challenges and Issues Before Implementation - There are multiple routes for obtaining the information necessary for managing account creation, changes, and deletions, including instructions from the General Affairs Department, the Corporate Planning Office, and various department heads, with differing request methods. - It is not possible to manage who can log into which system appropriately. - Frequent transfers of seconded employees make account management tasks complicated. ■Effects After Implementation - The procedures for obtaining account information have been significantly reduced. - Since account information for users registered in each application is retained, it is possible to inquire about account information through searches using usernames or department names. - It has become possible to manage accounts appropriately in response to the transfers of seconded employees. *For more details, please refer to the PDF document or feel free to contact us.