Turning customers into fans! PS (Personal Satisfaction) training to satisfy each individual customer.
At Career Cheers, we offer "Customer Service Hospitality Training." In the food and beverage industry, retail, and more, customer satisfaction (CS) has traditionally been achieved by implementing standardized manuals. In today's world, what customers seek is "thoughtful hospitality tailored to each individual." What customers want can vary widely—there are as many needs as there are customers. In this training, you will acquire the skills of "hospitality" that enhance personal satisfaction (PS). 【Program (Partial)】 ■ What is the purpose of "hospitality" in customer service? ■ Speed is also an important element of customer service! ■ A smile can be acquired through training! ■ There are smart bows and performance bows! ■ Comprehensive test *Duration: 6 to 24 hours (customizable) *For more details, please refer to the related links or feel free to contact us.
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**Benefits** - You will be able to provide "hospitality" service that ensures each customer leaves satisfied. - Your store will become a place where customers come to see the staff. - You will create smiles that customers remember "after they leave." - You will be able to offer small gestures of consideration. - You will provide service that makes customers want to recommend you to others. *For more details, please refer to the related links or feel free to contact us.*
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Recommended for companies like this: - Low level of customer service - Unable to differentiate customer service from competitors - Variability in customer service levels among staff - Want to increase the number of repeat customers - Want to further improve customer service levels beyond the current state *For more details, please refer to the related links or feel free to contact us.
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We will support you in solving various "human" challenges that our customers face, all customized to your needs. We aspire to be a supportive presence, like a cheerleading team, passionately running alongside both workers and companies to realize a true partnership, rather than just theoretical discussions. Please feel free to contact us if you have any requests.