The instruction manual will be comprehensively evaluated based on five assessment criteria.
Evaluation and diagnostic service for the requirements of the instruction manual.
Strengths, weaknesses, and issues of the instruction manual are clearly understood.
The "Evaluation and Diagnosis Service for Instruction Manuals" visualizes the strengths and weaknesses of instruction manuals through a comprehensive score and radar chart, allowing for an understanding of the current situation. Instruction manuals that lack sufficient explanations, contain product liability defects, or have errors can lead to an increase in customer inquiries and complaints, product accidents, and customer dissatisfaction due to issues. Our service evaluates instruction manuals from two perspectives: the "user's viewpoint" and "compliance with standards," and identifies challenges. After diagnosing the instruction manual, we will communicate the issues through an oral assessment and develop an improvement plan aimed at "preventing product accidents" and "enhancing customer satisfaction." **Contents of Evaluation and Diagnosis:** - Evaluation of the structure of the instruction manual - Product liability evaluation including safety precautions in the instruction manual - Evaluation of expressions including clarity of illustrations, font size, and layout - Evaluation of the explanatory writing ability of the instruction manual - Evaluation of the binding of the instruction manual Scores will be assigned based on the above five evaluation criteria, and the results will be presented in a chart analysis format.
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basic information
■ We evaluate user manuals using two methods based on international standards, administrative guidelines, and the user perspective! 【1】 Evaluation of the structural requirements of the manual ● Check items compliant with the user perspective and administrative guidelines ● Evaluate deficiencies in structural requirements and content 【2】 Evaluation of the written expression in the manual ● Check if the explanatory text accurately conveys information to the user ● Check for consistency in sentence endings and formatting ● Check if the sentence length is appropriate ● Check for ambiguous expressions, etc. ■ Three points you can trust us with! 【1】 We comply with international standards and administrative guidelines. 【2】 We will explain the issues identified after evaluating the manual. 【3】 We provide an objective evaluation through a text-checking system.
Price information
Prices may vary depending on the content, so please feel free to contact us.
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Applications/Examples of results
* The target products include various products and consumer goods with numerous achievements. * The target clients are product manufacturers and private label product businesses. * For more details, please contact us.
Company information
Our company advocates for "Product Safety Design," which combines corporate product safety measures with design. Aiming to build new added value for companies and product brands, we conduct product design reviews, risk assessments, and create designs for user manuals, parts catalogs, various manuals, and systems. For many years, we have engaged in various branding activities with companies. The desired designs span a wide range, including CI, graphics, products, systems, and web, but the goal is to create corporate value and enhance customer satisfaction. We systematically develop design methods to ensure a correct understanding of products, aiming to enhance trust in companies and product brands, create added value, and amplify positive images, which we position as "Safety and Security Branding." In 2013, our design activities and initiatives were recognized with the "Special Award" at the Product Safety Measures Excellent Company Awards hosted by the Ministry of Economy, Trade and Industry. Moving forward, our company will continue to refine our "Product Safety Design" as a social contribution and responsibility of design firms, and we will persist in our design activities aimed at fostering a culture of product safety and realizing a safe and secure society.
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