[Spot Maintenance Case] A server with expired maintenance needs to be repaired immediately.
An example of a case where a SMART failure (SMART error) occurred, leading to a replacement response!
The reason for our engagement was that we received a contact regarding a Fujitsu server that had broken down after the manufacturer's maintenance had expired. Before reaching our company, it seems that several other companies had already declined to repair it, but through a referral from a company we were both associated with, they consulted with the Hokkaido Technical Center. Regarding the recent spot maintenance case for the NEC Express5800/R120e-1E server, it was reported that a SMART Failure (SMART error) was indicated by the hard disk's self-diagnostic function, and we proceeded with a replacement. [Case Overview] ■ Industry: Medical Institution ■ Location of the equipment under maintenance: Kitami City, Hokkaido ■ Manufacturer: NEC ■ Equipment: Express5800/R120e-1E *For more details, please refer to the PDF document or feel free to contact us.
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With a limited IT investment budget, why not save on 'defensive' investments in core systems using 'transitional maintenance' and effectively utilize it for 'offensive' investments? Our company specializes in server maintenance extensions, hardware maintenance extensions, EOSL maintenance, and third-party maintenance. In the past, replacing the latest and fastest servers every five years was a status symbol for companies, but the reality is that there are far more companies that want to operate their systems for longer than five years. In that case, we thought we should provide a service that makes customers feel good about keeping their systems running—specifically, a maintenance service that allows servers reaching their fifth year to operate for ten years. Thus, we made 'transitional maintenance' our core service, aiming to become a leading company in third-party maintenance in Japan, and we have provided 'transitional maintenance' with over 72,000 contracts to date. We can support not only major domestic and international equipment but also older models and rare devices. Please feel free to consult with us.
