[Case Study Presentation] Third-party maintenance to solve issues with servers that are out of support.
Establishing self-maintenance bases in 9 locations nationwide, achieving 10 years of server operation! Here are 6 examples of why the third-party maintenance service "Tsunagi Maintenance" is chosen.
We are currently offering a collection of case studies summarizing examples of our extended maintenance service 'Tsunagi Maintenance,' which has a proven track record of over 700 companies and more than 72,000 units, including enterprises, municipalities, and medical institutions. By utilizing third-party maintenance that is not bound by the manufacturer's EOSL, we support the operation of IT equipment for over 10 years and achieve reductions in IT budgets (effective utilization). 【Contents】 1) Want to align the life cycles of multiple servers 2) Support from in-house engineers with knowledge and experience 3) Quick spot response appreciated, leading to a Tsunagi Maintenance contract 4) Service quality equivalent to manufacturer maintenance is the deciding factor 5-6) Spot maintenance case studies ＜What is Tsunagi Maintenance?＞ It is a third-party maintenance service that supports the stable operation of hardware by connecting servers, network devices, storage, etc., that have reached the end of manufacturer maintenance until the next renewal. ＜Benefits of Tsunagi Maintenance＞ ■ Reduction of maintenance costs by delaying the replacement timing ■ Consolidation of maintenance contact points by addressing maintenance from different manufacturers all at once ■ If using multiple systems with different EOSL timings, it is possible to align the maintenance end dates and conduct the next replacement in a single batch.
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basic information
<1> Multi-vendor Supports major domestic and international manufacturers and equipment Enables the consolidation of maintenance contact points to facilitate IT asset management ---- Supported Manufacturers -------- Oracle (formerly Sun Microsystems) Hitachi Fujitsu NEC HP Cisco IBM DELL EMC APC Toshiba Juniper Allied Telesis Brocade f5 Alteon ATEN NetApp Stratus Extreme Fortinet and others <2> Preliminary Survey On-site investigation by in-house engineers Verification of equipment configuration and working environment <3> Preventive Maintenance Conducted to prevent business interruptions due to troubles when signs of failure or instability occur <4> Maintenance for storage, network equipment, etc. Maintenance is also performed for storage, network equipment, PCs, tape devices, and more *For more details, please download the PDF or feel free to contact us.
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For more details, please refer to the PDF document or feel free to contact us.
Detailed information
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24/7 Disability Support -------- Quick response from maintenance bases nationwide
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Technical centers located in Japan's eight major cities -------- Dispatch of in-house engineers from maintenance bases in Tokyo, Osaka, Nagoya, Fukuoka, Sapporo, Obihiro, Sendai, and Kanazawa.
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Stock of dedicated maintenance parts for contract customers -------- Regular inspections are conducted at the "nearest base" to ensure service continuity.
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Major domestic and international manufacturers and equipment support for multi-vendor integration. -------- Our in-house engineers, with knowledge and experience, provide consistent technical support at any time.
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Company information
With a limited IT investment budget, why not save on 'defensive' investments in core systems using 'transitional maintenance' and effectively utilize it for 'offensive' investments? Our company specializes in server maintenance extensions, hardware maintenance extensions, EOSL maintenance, and third-party maintenance. In the past, replacing the latest and fastest servers every five years was a status symbol for companies, but the reality is that there are far more companies that want to operate their systems for longer than five years. In that case, we thought we should provide a service that makes customers feel good about keeping their systems running—specifically, a maintenance service that allows servers reaching their fifth year to operate for ten years. Thus, we made 'transitional maintenance' our core service, aiming to become a leading company in third-party maintenance in Japan, and we have provided 'transitional maintenance' with over 72,000 contracts to date. We can support not only major domestic and international equipment but also older models and rare devices. Please feel free to consult with us.
