What is Sales DX? Explanation of its differences from digitalization and how to implement it, including case studies.
Explaining the utilization of DX and the establishment of a system for realizing DX in a column!
What is digital transformation in sales? This article explains the differences between DX and digitization, key points before implementation, and how to choose tools and build a system, along with examples of successful sales DX. In recent years, DX (digital transformation) has been widely discussed, and many people have likely heard about it. For example, in sales, DX aims to use tools like CRM (Customer Relationship Management), SFA (Sales Force Automation), business card management tools, and expense reimbursement tools to "share and collaborate within departments and the company, enhancing efficiency and productivity." This article will explain not only the differences between DX and digitization but also how to utilize DX and build a system to achieve DX in sales. *For more details on the column, please refer to the related links. Feel free to contact us for more information.*
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Softbrain has been a domestic vendor providing CRM/SFA (Sales Support and Customer Management System) with its "e-Sales Manager" since 1999. It has a track record of implementation in over 5,500 companies across more than 185 industries. In recent times, as the decline in the working population is lamented, "improving business productivity" and the supporting "execution of DX (Digital Transformation)" have become essential. Softbrain supports true sales DX with digital solutions (CRM/SFA) and professional services (implementation support and utilization support). Effortless yet results-driven! A stress-free CRM/SFA [e-Sales Manager Remix]: https://www.e-sales.jp/ *Based on our achievements and the Japan Standard Industrial Classification.