Voice Response Transfer Device IVR-2430II

Consolidate functions related to "telephone reception services" into one device! Automatic response to incoming calls, forwarding to the appropriate department, and streamlining telephone response operations!

This device connects between an analog public line and a PBX, or to the analog extensions of the PBX, enabling responses and transfers to incoming calls. It can accommodate 6 lines in the initial implementation, with a maximum capacity of 24 lines. 【Response and Transfer Function】 Automatically responds with voice and transfers to the desired department based on the customer's selected number, streamlining call handling operations. 【Hold Function】 Effectively manages call reception when immediate response to incoming calls is not possible. It also supports announcements such as "This call will be recorded..." 【Response-Only Function】 Automatically responds with a dedicated guidance message for incoming calls after business hours or on holidays. 【Timer Function】 Utilizes an annual timer to automatically switch between operational modes based on specified dates and time periods. 【Aggregation Function】 Collects response result data such as the number of incoming calls and customer abandonment cases in an easily expandable Excel format for graphing and analysis. 【Voice Synthesis Function】 Allows message creation on a computer, making it easy to create and edit response messages. This reduces the burden and costs associated with arranging announcers or recording by staff, facilitating message creation.

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