[Case Study] Okayama Toyopet

Achieving improved customer satisfaction through a customer service process that starts with number recognition! Introducing case studies.

We would like to introduce a case study of the implementation of "Vehicle Vision for car dealership" at Okayama Toyopet. At this store, which has one of the largest store sizes in the country, there was a challenge of how to utilize this unprecedented store scale to attract customers and how to respond to the number of visitors. By automatically detecting and recognizing the vehicles of customers who visit through vehicle number recognition, we believed that we could solve the store's challenges in terms of efficiency and showroom management by utilizing this visit information, which led to the adoption of our system. [Challenges] ■ How to utilize the unprecedented store scale to attract customers and how to respond to the number of visitors in one of the largest store sizes in the country. ■ How to smoothly coordinate among a total staff of 60 people beyond their designated roles and share information about the customers who visit. *For more details, please refer to the PDF document or feel free to contact us.

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