Strengthening staff collaboration to achieve prompt responses to customers.
We propose a solution! It will lead to improved operational efficiency! Case study of implementation in a fitness gym ｜ WED-NO-001 / Wedge Original Specific Low-Power Transceiver 【Benefits of Implementation】 ■ Reduces time and effort spent searching for staff You can contact them immediately from the spot, eliminating the need to search for or call staff. ■ Prevents personal information leaks You can share customer information quietly through an earpiece microphone. ■ Smoothens store operations By calling out to available staff, you can handle reception and payment processes more smoothly. 【Before Implementation (Challenges)】 - It took a long time to find staff because communication was done verbally. - During busy times, the reception area became crowded, often causing customers to wait. 【After Implementation (Improvements)】 - With the intercom, you can call everyone with one push, reducing the time spent searching for staff. - You can call for assistance with a group message, decreasing the time customers have to wait with prompt responses.
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basic information
【Model】 WED-NO-001 / Wedge Original Specific Low Power Transceiver 【Main Features】 Developed in collaboration with the radio equipment manufacturer 'Icom', achieving "low price" and "high quality." The refined design eliminates various unnecessary elements, making it very easy to use. ■ Reliable domestic production: High quality is ensured under a strict quality control system. ■ Dustproof and waterproof: With an IP54 equivalent dustproof and waterproof performance, it can be used outdoors and at construction sites. ■ Lightweight and compact: Operates on a single AA battery. Weighing approximately 110g including the battery, it is light and easy to wear. 【Specifications】 Dimensions: Width 46.5mm × Height 80.0mm × Depth 19.9mm (excluding protrusions) Weight: Approximately 110g (with BP-260 attached) Dustproof and waterproof rating: IP54 Estimated operating time: - AA alkaline battery: Approximately 24 hours - BP-260 rechargeable battery (nickel-hydride): Approximately 18 hours Estimated communication distance: Approximately 100 to 300m
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Company information
Wedge Corporation is a company that sells and rents wireless devices, transceivers, and intercoms. We aim to be a company that customers can say, "I'm glad Wedge was there, anytime, anywhere." We sincerely respond to the diverse needs and wants in various situations and strive to remain a good partner for our customers by being fully supportive. 【Wedge's Strengths】 ■ Support anywhere in Japan ■ Top-class product and inventory numbers in the industry ■ A wide range of original Wedge products ■ Compatible with various web ordering systems ■ Solution proposals through field sales ■ Support after installation (repair maintenance, license management) Our company obtained ISMS certification at our Kyoto and Tokyo headquarters in 2021, and in 2022, we obtained Privacy Mark certification at all locations. We will continue to strive to be a company that earns the trust and confidence of our customers.
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