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Jira Service Management

last updated:Apr 29, 2024

INNOOV(イノーブ) 東京
INNOOV(イノーブ) 東京
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Are you able to properly manage and understand the progress and status of various tasks within the company?

The IT service management tool "Jira Service Management" comprehensively supports teams in planning, assigning, tracking, reporting, and managing work, enabling them to deliver excellent services quickly. It saves time with a kanban tool that centralizes and visualizes information accessible to all team members in real-time, ensuring consistency across all projects. 【Features】 ■ By using kanban boards, agile teams can visually grasp the progress of tasks, identify bottlenecks, and streamline task management. ■ The status of tasks can be easily checked at all project stages, enhancing transparency across the team and promoting communication and collaboration. ■ Kanban board templates can be customized to meet the team's needs, and by leveraging integration with Jira Software, dependencies between tasks can be clarified. Workflows and processes are regularly reviewed and improved. ■ By visually representing each stage of the workflow and managing the flow of work using WIP limits, efficient task management and continuous improvement are achieved.

    project management
kanban.png

Kanban

kanban.png
kanban.png
  • Related Link - https://www.innoov.io/atlassian-jsm

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basic information

**What you can do with the Free Plan** - Register up to 3 agents - Use various templates - 2GB of storage - 100 email notifications per day **What you can do with the Standard Plan** - Register up to 20,000 agents - Support during business hours - 250GB of storage - Unlimited email notifications **What you can do with the Premium Plan** - Year-round support (for critical issues only) - Unlimited storage - Advanced incident management - Asset and configuration management - Equipped with AI (Atlassian Intelligence) **What you can do with the Enterprise Plan** - Register multiple sites (up to 150) - Year-round support (for all issues) - Unlimited execution of automation rules - Centralized security and management For more details, please visit our website (www.innoov.io/atlassian-jsm) or the official Atlassian page (www.atlassian.com/ja/software/jira/service-management/pricing).

Price information

It varies depending on the number of agents (people who respond to customer inquiries). For 5 people: Standard: ¥14,400/month (excluding tax) Premium: ¥32,250/month (excluding tax) For 10 people: Standard: ¥23,040/month (excluding tax) Premium: ¥51,600/month (excluding tax) For 15 people: Standard: ¥43,200/month (excluding tax) Premium: ¥96,750/month (excluding tax)

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Applications/Examples of results

【Purpose】 By streamlining task management and quickly identifying and addressing bottlenecks, we ensure consistency and transparency across all projects. The customization features of the Kanban board and integration with Jira Software clarify dependencies between tasks and optimize workflow by setting WIP limits. This enables accurate management of project schedules and promotes continuous improvement. 【Achievements】 Our achievements include: i-PRO, Kyocera Communication Systems, etc. (titles omitted) i-PRO case study (https://www.innoov.io/customers/ipro-corporate-software) Other Atlassian product achievements: Dai Nippon Printing, LIXIL, Mercari, Mercedes-Benz, Slack, Yale School of Management, etc. (titles omitted) *From the Atlassian site.

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INNOOV Inc. Company Information

INNOOV Inc. Company Information

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INNOOV(イノーブ)

INNOOV(イノーブ) 東京

IT/Telecommunications

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We are INNOOV Inc., specializing in process improvement utilizing SaaS. We support everyone in easily grasping information and progressing work swiftly by using convenient tools, including Atlassian products. We not only provide tools but also design systems that consider what information should be received by whom and where, and how everyone should share it, enabling efficient operations for all. This leads to smoother customer interactions and new product development processes, saving time. Atlassian products implement AI ROVO across SaaS products in their document management tools, making information organization convenient. In particular, we focus on delivering customer feedback directly to the quality and development departments, enhancing customer service and product quality. This allows us to quickly resolve customer issues and continue providing better products. If you feel that organizing information is not going well and work is progressing slowly, please let us take care of it. We will support everyone in working smoothly together. Feel free to contact us with any requests.

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