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Jira Service Management

last updated:Apr 29, 2024

INNOOV(イノーブ) 東京
INNOOV(イノーブ) 東京
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Integrate development and IT with DevOps tools. Strengthen teamwork and automation to improve deployment speed and quality throughout the entire lifecycle.

The IT service management tool "Jira Service Management" comprehensively supports teams in planning, assigning, tracking, reporting, and managing work, enabling them to deliver excellent services quickly. The DevOps template allows for better integration of processes between software development teams and IT teams. 【Features】 ■ Integrates software development and IT operations, promoting collaboration between teams to improve the speed and quality of software deployments. ■ Utilizes boards for visual tracking and management of tasks throughout the development lifecycle, along with an interactive timeline to synchronize teams and stakeholders. ■ Includes backlog features to organize sprints and efficiently estimate and prioritize various issues. ■ Provides a connected platform where all tools within the toolchain are integrated around Jira Software, allowing for real-time status updates. ■ Offers readily available reports and dashboards, providing teams with critical insights to stay informed and properly set for success.

    project management
DevOps.png

DevOps tools

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DevOps.png
  • Related Link - https://www.innoov.io/atlassian-jsm

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basic information

**What you can do with the Free Plan** - Register up to 3 agents - Use various templates - 2GB of storage - 100 email notifications per day **What you can do with the Standard Plan** - Register up to 20,000 agents - Support during business hours - 250GB of storage - Unlimited email notifications **What you can do with the Premium Plan** - Year-round support (for critical issues only) - Unlimited storage - Advanced incident management - Asset and configuration management - Equipped with AI (Atlassian Intelligence) **What you can do with the Enterprise Plan** - Register multiple sites (up to 150) - Year-round support (for all issues) - Unlimited execution of automation rules - Centralized security and management For more details, please visit our website (www.innoov.io/atlassian-jsm) or the official Atlassian page (www.atlassian.com/ja/software/jira/service-management/pricing).

Price information

It varies depending on the number of agents (people who respond to customer inquiries). For 5 people: Standard: ¥14,400/month (excluding tax) Premium: ¥32,250/month (excluding tax) For 10 people: Standard: ¥23,040/month (excluding tax) Premium: ¥51,600/month (excluding tax) For 15 people: Standard: ¥43,200/month (excluding tax) Premium: ¥96,750/month (excluding tax)

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Please contact us for details

Applications/Examples of results

【Purpose】 DevOps tools are designed to enhance collaboration between software development and operations. These tools enable continuous integration (CI), continuous delivery (CD), and real-time monitoring and feedback, accelerating the development cycle. They are particularly suitable for companies that want to release frequent updates and bring high-quality software to market quickly. Additionally, they support cross-functional teams in working together efficiently and resolving post-release issues swiftly. 【Achievements】 Our achievements: i-PRO, Kyocera Communication Systems, etc. (Titles omitted) i-PRO case study (https://www.innoov.io/customers/ipro-corporate-software) Other Atlassian product achievements: Dai Nippon Printing, LIXIL, Mercari, Mercedes-Benz, Slack, Yale School of Management, etc. (Titles omitted) *From Atlassian site

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INNOOV(イノーブ)

INNOOV(イノーブ) 東京

IT/Telecommunications

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We are INNOOV Inc., specializing in process improvement utilizing SaaS. We support everyone in easily grasping information and progressing work swiftly by using convenient tools, including Atlassian products. We not only provide tools but also design systems that consider what information should be received by whom and where, and how everyone should share it, enabling efficient operations for all. This leads to smoother customer interactions and new product development processes, saving time. Atlassian products implement AI ROVO across SaaS products in their document management tools, making information organization convenient. In particular, we focus on delivering customer feedback directly to the quality and development departments, enhancing customer service and product quality. This allows us to quickly resolve customer issues and continue providing better products. If you feel that organizing information is not going well and work is progressing slowly, please let us take care of it. We will support everyone in working smoothly together. Feel free to contact us with any requests.

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