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Jira Service Management

last updated:Sep 29, 2026

INNOOV(イノーブ) 東京
INNOOV(イノーブ) 東京
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Let's aim to maximize value by managing and auditing IT asset inventory!

The IT service management tool "Jira Service Management" comprehensively supports teams in planning, assigning, tracking, reporting, and managing work, enabling them to deliver excellent services quickly. The asset management feature makes it easy to track, manage, and optimize IT assets, improving the overall quality and efficiency of service delivery. 【Features】 ■ Centralized IT Asset Management: Manage IT assets centrally and track them in real-time, allowing for easy understanding of asset usage and status. ■ Visualization of Dependencies: Visually display the dependencies between assets and services to understand the impact of changes on other areas. ■ Customizable Workflows: Customize the asset management process to meet the needs of your team, enhancing the efficiency and consistency of workflows. ■ Reports and Dashboards: Provides reports and dashboards that allow real-time monitoring of the status and progress of asset management, enabling data-driven decision-making. ■ Automation Features: Automate repetitive tasks and reduce manual work, increasing team productivity.

    Document and Data Management
JSM-mini.png

Asset management function

JSM-mini.png
JSM-mini.png
  • Related Link - https://www.innoov.io/atlassian-jsm

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basic information

**What you can do with the Free Plan** - Use reports and dashboards - 100 automations per month per site - 2GB of storage - 1700 automations per month per site - Up to 10 users **What you can do with the Standard Plan** - Limit user roles and permissions - Support during business hours - 250GB of storage - Unlimited number of users **What you can do with the Premium Plan** - Year-round support (for critical issues only) - Unlimited storage - Advanced incident management - Asset and configuration management - Equipped with AI (Atlassian Intelligence) **What you can do with the Enterprise Plan** - Register multiple sites (up to 150) - Year-round support (for all issues) - Unlimited execution of automation rules - Centralized security and management For more details, please visit our website (www.innoov.io/atlassian-jsm) or the official Atlassian page (www.atlassian.com/ja/software/jira/service-management/pricing).

Price information

It varies depending on the number of agents (people who respond to customer inquiries). For 5 people: Standard: ¥14,400/month (excluding tax) Premium: ¥32,250/month (excluding tax) For 10 people: Standard: ¥23,040/month (excluding tax) Premium: ¥51,600/month (excluding tax) For 15 people: Standard: ¥43,200/month (excluding tax) Premium: ¥96,750/month (excluding tax)

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Please contact us for details

Applications/Examples of results

【Purpose】 Streamline resource allocation, schedule management, task division, and progress tracking for various projects, while optimizing organizational structure. Additionally, promote communication and collaboration among project stakeholders, providing transparency and accountability for teams to work towards their goals. It can be used in many scenarios, from development to customer support. 【Achievements】 Our achievements: i-PRO, Kyocera Communication Systems, etc. (titles omitted) i-PRO case study (https://www.innoov.io/customers/ipro-corporate-software) Other Atlassian product achievements: Dai Nippon Printing, LIXIL, Mercari, Mercedes-Benz, Slack, Yale School of Management, etc. (titles omitted) *From the Atlassian site.

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INNOOV(イノーブ)

INNOOV(イノーブ) 東京

IT/Telecommunications

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We are INNOOV Inc., specializing in process improvement utilizing SaaS. We support everyone in easily grasping information and progressing work swiftly by using convenient tools, including Atlassian products. We not only provide tools but also design systems that consider what information should be received by whom and where, and how everyone should share it, enabling efficient operations for all. This leads to smoother customer interactions and new product development processes, saving time. Atlassian products implement AI ROVO across SaaS products in their document management tools, making information organization convenient. In particular, we focus on delivering customer feedback directly to the quality and development departments, enhancing customer service and product quality. This allows us to quickly resolve customer issues and continue providing better products. If you feel that organizing information is not going well and work is progressing slowly, please let us take care of it. We will support everyone in working smoothly together. Feel free to contact us with any requests.

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