Utilizing F-RevoCRM Customer Portal in Manufacturing and Maintenance Industries
F-RevoCRM × Customer Portal
By using F-RevoCRM × Customer Portal, maintenance information can be consolidated online.
The customer portal feature of F-RevoCRM automatically generates a dedicated website for customers. By combining F-RevoCRM with the customer portal, it becomes possible to provide necessary information on a customer-specific website, enabling smooth information sharing with maintenance contractors and agents. This digitizes traditional communication methods like phone calls and faxes, achieving efficient responses. Contractors can access the information they need 24/7, allowing them to receive support without being constrained by time. The customer portal feature of F-RevoCRM offers free licenses for customer portal users, allowing for cost reduction! Companies can enhance the efficiency and quality of customer interactions, thereby increasing customer satisfaction.
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basic information
"F-RevoCRM" is an integrated customer management system based on open source (OSS). It supports various business operations, such as general applications like customer information management and sales support, as well as managing patient information in the healthcare industry and property information in the real estate sector, allowing for flexible customization to meet corporate needs. ▼ Features - Integrated Customer Management System: Streamlines all customer-related operations, including marketing, sales, deal management, estimate management, support, and inquiry management. - Flexible Customization: Utilizes the characteristics of open source (OSS) to enable customization that is optimal for the user's operations and environment. Additionally, data integration with other systems via API connections is easily achievable. - Diverse Implementation Options: Can be flexibly chosen for either on-premises or cloud environments, expanding the options for implementation methods. - Reliable Support System: Provides support tailored to the company's operations from implementation to operation. Comprehensive support is available for first-time implementations, ensuring peace of mind.
Price information
■F-RevoCRM Cloud Edition monthly license (1-month free trial available) 20,000 yen / 1 to 10 people 50,000 yen / 11 to 25 people 100,000 yen / 26 to 50 people 150,000 yen / 51 to 75 people *Available for more than 75 people as well *Prices differ for F-RevoCRM Enterprise Edition. *No license fee for customer portal users.
Price range
P2
Delivery Time
※For F-RevoCRMCloud, you can start using it as early as the same day with an application made online.
Applications/Examples of results
■Case Studies - Manufacturing Industry: Many companies involved in manufacturing, sales, and support of water heating equipment, air conditioning systems, and facility management have adopted this system. This allows for centralized management of customer, equipment, and maintenance information, improving operational efficiency. - Medical Industry: At Yamato Clinic of the Enjin Medical Corporation, field operations for home medical care have been digitized using F-RevoCRM, enabling customer management up to the registration of electronic medical records. - Telecommunications Industry: Progress in handling inquiries in the support department has been visualized, enhancing the speed and quality of customer interactions. Case Studies ▶ https://f-revocrm.jp/instance/
Detailed information
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F-RevoCRM "Customer Portal" design and functionality significantly improved.
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F-RevoCRM × Customer Portal
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Customer portal dashboard
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Company information
At Thinking Reed, we advocate for the realization of "smart business," which not only includes general productivity improvement efforts such as organizational and institutional reforms and systematization for companies to adapt to new environments, but also incorporates the perspectives of employee engagement and satisfaction. While our company is the developer of F-RevoCRM, we offer unique services aimed at business improvement, providing a consistent range of services from business organization to system construction, maintenance phases, and support for in-house development.