シンキングリード Company Profile

"F-RevoCRM," provided by Thinking Reed, is an integrated customer management system that allows for the management of all contact information related to customers. By linking various management information to each customer profile and storing the data, it enables centralized management across the organization. F-RevoCRM is utilized in diverse business scenarios such as marketing, sales, support, and sales management. In recent years, the shift to online operations has progressed in various areas, making online transactions and communication the standard in business settings. Companies considering the implementation of F-RevoCRM and representatives from user companies have reported that they still have exchanges via phone and fax, and many inquiries have been received regarding the "unification of customer touchpoints" and "improvement of customer response quality" through the "online transformation of customer touchpoints." Therefore, we have decided to provide a renewed version of the "Customer Portal" feature, which has been offered as an optional function of F-RevoCRM, aiming for a platform that allows for smoother interactions with customers.

Thinking Reed Co., Ltd. has jointly developed a sales support app called "ebiss" with a major food manufacturer, Nihon Shokken Holdings Co., Ltd., based on F-RevoCRM! ■ Why has Nihon Shokken, which has been steadily growing for 52 years since its founding, teamed up with Thinking Reed to develop "ebiss"? ■ What did Thinking Reed propose to "change the sales style of Nihon Shokken"? Nihon Shokken Holdings Co., Ltd. is embarking on a major sales reform. Why is Nihon Shokken Holdings, boasting industry-leading "sales power" and "product strength," tackling sales reform? We reveal the development background of the sales support app "ebiss"! ▼ For the joint development interview article, click here https://www.thinkingreed.co.jp/services/interview_nihonshokken/ ▼ For those who want to see it on YouTube, click here https://youtu.be/w7t9AOabHxw

This seminar is recommended for the following individuals! ● Those who are struggling with management aspects of internal operations ● Those who are looking for a system that fits their company's operations ● Those who are already using the OSS version of F-RevoCRM In this seminar, we will introduce the latest examples and utilization methods of F-RevoCRM that incorporate a "customer perspective." Currently, there is an increasing number of companies transitioning their business models to service-oriented businesses (such as SaaS) where engagement with customers is crucial, leading to more inquiries about the challenges of managing internal operations. In response to this situation, we believe that "managing internal operations with F-RevoCRM from a customer perspective" could be one of the solutions, which is why we have decided to hold this seminar to showcase the latest examples.