シンキングリード Company Profile

Breaking free from managing over 10,000 lines in Excel, optimizing customer management by leveraging the flexibility of OSS. We have published an interview article with companies that have implemented F-RevoCRM. This time, we introduce the long-term operational achievements of a company that has been in business for over half a century. ◆ For details of the interview, click here https://f-revocrm.jp/2026/01/interview_nichicom/ ◆ About the implementing company Nichicom Co., Ltd. is a long-established software vendor celebrating its 56th anniversary, specializing in the planning and development of systems for "healthcare," "welfare," and "nursing care." They were managing a vast amount of customer information in Excel for a photo sales and administrative support service for kindergartens and nurseries operated by their group company. However, they faced difficulties as the data exceeded 10,000 lines, causing the system to slow down and making management challenging. ◆ A must-see for companies facing these challenges - Feeling limited by customer management in Excel - Wanting to customize according to their own requirements - Looking to operate securely in an on-premises environment - Searching for a CRM that can be used stably in the long term

"F-RevoCRM," provided by Thinking Reed, is an integrated customer management system that allows for the management of all contact information related to customers. By linking various management information to each customer profile and storing the data, it enables centralized management across the organization. F-RevoCRM is utilized in diverse business scenarios such as marketing, sales, support, and sales management. In recent years, the shift to online operations has progressed in various areas, making online transactions and communication the standard in business settings. Companies considering the implementation of F-RevoCRM and representatives from user companies have reported that they still have exchanges via phone and fax, and many inquiries have been received regarding the "unification of customer touchpoints" and "improvement of customer response quality" through the "online transformation of customer touchpoints." Therefore, we have decided to provide a renewed version of the "Customer Portal" feature, which has been offered as an optional function of F-RevoCRM, aiming for a platform that allows for smoother interactions with customers.

Thinking Reed Co., Ltd. has jointly developed a sales support app called "ebiss" with a major food manufacturer, Nihon Shokken Holdings Co., Ltd., based on F-RevoCRM! ■ Why has Nihon Shokken, which has been steadily growing for 52 years since its founding, teamed up with Thinking Reed to develop "ebiss"? ■ What did Thinking Reed propose to "change the sales style of Nihon Shokken"? Nihon Shokken Holdings Co., Ltd. is embarking on a major sales reform. Why is Nihon Shokken Holdings, boasting industry-leading "sales power" and "product strength," tackling sales reform? We reveal the development background of the sales support app "ebiss"! ▼ For the joint development interview article, click here https://www.thinkingreed.co.jp/services/interview_nihonshokken/ ▼ For those who want to see it on YouTube, click here https://youtu.be/w7t9AOabHxw