From a sell-out model to a service provision model! An explanation of the value provided by F-RevoCRM.
White Paper on Business Model Transformation "The Value Provided by F-RevoCRM" Now Available for Free! Currently, in response to changes in customer values and the increase in competitors, more companies are transitioning their business models from a one-time sale model to a service-oriented model. This white paper explains how companies facing challenges in customer management can transition from a one-time sale business to a service-oriented business, and the effects that F-RevoCRM can bring. ■ From "Product" Centric to "Customer" Centric Unlike the traditional "one-way" business model where "selling a product is the end," the spread of digital technology is making the "service-oriented business" that continuously provides services an important business model for the future. To continuously provide services, it is crucial to effectively utilize customer information. CRM consolidates and manages all customer information in one place, allowing for improvements in services and products based on needs, thereby realizing a service-oriented business. ■ Contents - Background of CRM Demand - Why F-RevoCRM? - About System Implementation - What You Can Do with F-RevoCRM
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basic information
"F-RevoCRM" is an integrated customer management system based on open source (OSS). It supports various business operations such as general customer information management and sales support, as well as managing patient information in the medical industry and property information in the real estate sector, allowing for flexible customization tailored to the needs of businesses. ▼ Features - Integrated Customer Management System: Streamlines all customer-related operations, including marketing, sales, deal management, estimate management, support, and inquiry management. - Flexible Customization: Utilizes the characteristics of open source (OSS) to enable customization that best fits the user's business and environment. Additionally, data integration with other systems via API connections is easily achievable. - Diverse Implementation Options: Can be flexibly chosen for both on-premises and cloud environments, expanding the options for implementation methods. - Reliable Support System: Provides support tailored to the company's operations from implementation to operation. Comprehensive support is available for first-time implementations, ensuring a worry-free experience. Support System: Offers support tailored to the company from implementation to operation.
Price information
■F-RevoCRM Cloud Edition monthly license (1-month free trial available) 20,000 yen / 1 to 10 people 50,000 yen / 11 to 25 people 100,000 yen / 26 to 50 people 150,000 yen / 51 to 75 people *Available for more than 75 people as well *Prices differ for F-RevoCRM Enterprise Edition.
Price range
P2
Delivery Time
P2
※For F-RevoCRMCloud, you can start using it as early as the same day by applying online.
Applications/Examples of results
■Implementation Examples - Manufacturing Industry: Many companies involved in manufacturing, sales, and support of water heating equipment, air conditioning systems, and facility management have adopted this. This allows for centralized management of customer, equipment, and maintenance information, improving operational efficiency. - Medical Industry: At Yamato Clinic of the Enjin Medical Corporation, field operations for home medical care have been digitized using F-RevoCRM, enabling customer management up to electronic medical record registration. - Telecommunications Industry: Progress in handling inquiries in the support department has been visualized, enhancing the speed and quality of customer responses. Implementation Examples ▶ https://f-revocrm.jp/instance/ *We have prepared a related catalog titled 'F-RevoCRM Industry-Specific Implementation Case Collection,' so please take a look.
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Company information
At Thinking Reed, we advocate for the realization of "smart business," which not only includes general productivity improvement efforts such as organizational and institutional reforms and systematization for companies to adapt to new environments, but also incorporates the perspectives of employee engagement and satisfaction. While our company is the developer of F-RevoCRM, we offer unique services aimed at business improvement, providing a consistent range of services from business organization to system construction, maintenance phases, and support for in-house development.