Check your company's customer satisfaction and issues with the customer satisfaction checklist!
Have you ever wondered, 'Customer complaints are increasing, but are we really able to respond properly to our clients?' To address this, we have prepared a simple checklist to help you understand where the causes of customer attrition lie and how to improve them! - It takes a long time to respond to customer inquiries - We receive similar complaints repeatedly - We cannot track the movements of employees who are out of the office - Customer information is managed separately within the company If you relate to any of these issues, please give it a try!
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basic information
"F-RevoCRM" is an integrated customer management system based on open source (OSS). It supports various business operations, such as general uses like customer information management and sales support, as well as specific applications in the medical industry for managing patient information and in the real estate industry for managing property information, allowing for flexible customization to meet corporate needs. ▼ Features - Integrated Customer Management System: Streamlines all customer-related operations, including marketing, sales, deal management, estimate management, support, and inquiry management. - Flexible Customization: Utilizes the characteristics of open source (OSS) to enable optimal customization for users' operations and environments. Additionally, data integration with other systems via API connections is easily achievable. - Diverse Implementation Options: Can be flexibly chosen for both on-premise and cloud environments, expanding the options for implementation methods. - Reliable Support System: Provides support tailored to corporate operations from implementation to operation. Comprehensive support is available for first-time implementations, ensuring users can utilize it with confidence.
Price information
■F-RevoCRM Cloud Edition monthly license (1-month free trial available) 20,000 yen / 1 to 10 people 50,000 yen / 11 to 25 people 100,000 yen / 26 to 50 people 150,000 yen / 51 to 75 people *Available for more than 75 people as well *Prices differ for F-RevoCRM Enterprise Edition.
Price range
P2
Delivery Time
P2
※For F-RevoCRMCloud, you can start using it as soon as the same day by applying online.
Applications/Examples of results
■Case Studies - Manufacturing Industry: Many companies involved in manufacturing, sales, and support of water heating equipment, air conditioning systems, and facility management have adopted this system. This allows for centralized management of customer, equipment, and maintenance information, improving operational efficiency. - Medical Industry: At Yamato Clinic of the Enjin Medical Corporation, field operations for home medical care have been digitized using F-RevoCRM, enabling customer management up to the registration of electronic medical records. - Telecommunications Industry: Progress in handling inquiries in the support department has been visualized, enhancing the speed and quality of customer responses. Case Studies ▶ https://f-revocrm.jp/instance/
Detailed information
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Customer Satisfaction Checklist
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Company information
We are a company that supports corporate digital transformation (DX) and business improvement as the developer of the OSS-based CRM "F-RevoCRM." We address challenges faced by the maintenance and after-sales service departments in the manufacturing industry, such as the personalization of equipment information and repair history for each customer, paper management of inspections and repairs, and delays in communication between the field and the office. We advocate for the realization of "smart business" that goes beyond mere system implementation. Our strength lies in our ability to provide consistent support from business organization to system construction, maintenance phases, and in-house production support. We enable system operations tailored to your company, free from the constraints of package limitations and dependence on specific vendors.
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