Case Study of F-RevoCRM Implementation in the Food Industry | Sales Efficiency Improvement
F-RevoCRM
Transforming the future of Nippon Shokken, the innovative sales support app ebiss | A sales revolution that Nippon Shokken is tackling in collaboration with Thinking Lead.
Nihon Shokken Holdings Co., Ltd. Sales Reform: Case Study of the Introduction of F-RevoCRM and "ebiss" Nihon Shokken Holdings Co., Ltd. is a major food manufacturer that has been steadily growing its performance for 52 years since its founding. Amid the demand for a shift from a traditional sales style focused on "sales volume" to one focused on "repeat rate," the company aimed for a major reform in its sales approach and partnered with Thinking Lead Co., Ltd. to co-develop the sales support app "ebiss." This app realizes the "encouragement" of sales activities and contributes to improving the motivation of sales staff. As a result, Nihon Shokken aims to enhance the efficiency of its sales activities and improve customer satisfaction. ▶https://f-revocrm.jp/2023/12/case_sfa_nihonshokken/
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basic information
"F-RevoCRM" is an integrated customer management system based on open source (OSS). It supports various business operations, such as general applications like customer information management and sales support, as well as managing patient information in the medical industry and property information in the real estate industry, allowing for flexible customization tailored to the needs of businesses. ▼ Features - Integrated Customer Management System: Streamlines all customer-related operations, including marketing, sales, deal management, estimate management, support, and inquiry management. - Flexible Customization: Utilizes the characteristics of open source (OSS) to enable optimal customization for users' operations and environments. Additionally, data integration with other systems via API connections is easily achievable. - Diverse Implementation Options: Can be flexibly selected for both on-premise and cloud environments according to needs, expanding the options for implementation methods. - Reliable Support System: Provides support tailored to the company's operations from implementation to operation. Comprehensive support is available for first-time implementations, ensuring peace of mind. Support system: Offers support tailored to the company from implementation to operation.
Price information
■F-RevoCRM Cloud Edition monthly license (1-month free trial available) 20,000 yen / 1 to 10 people 50,000 yen / 11 to 25 people 100,000 yen / 26 to 50 people 150,000 yen / 51 to 75 people *Available for more than 75 people as well *Prices differ for F-RevoCRM Enterprise Edition.
Price range
P2
Delivery Time
※For F-RevoCRMCloud, you can start using it as soon as the same day with an application made online.
Applications/Examples of results
■Case Studies - Manufacturing Industry: Many companies involved in manufacturing, sales, and support of water heating equipment, air conditioning systems, and facility management have adopted this system. This allows for centralized management of customer, equipment, and maintenance information, improving operational efficiency. - Medical Industry: At Yamato Clinic of the Enko Medical Corporation, the field operations of home medical care have been digitized using F-RevoCRM, enabling customer management up to the registration of electronic medical records. - Telecommunications Industry: Progress in handling inquiries in the support department has been visualized, enhancing the speed and quality of customer responses. Case Studies ▶ https://f-revocrm.jp/instance/
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Company information
We are a company that supports corporate digital transformation (DX) and business improvement as the developer of the OSS-based CRM "F-RevoCRM." We address challenges faced by the maintenance and after-sales service departments in the manufacturing industry, such as the personalization of equipment information and repair history for each customer, paper management of inspections and repairs, and delays in communication between the field and the office. We advocate for the realization of "smart business" that goes beyond mere system implementation. Our strength lies in our ability to provide consistent support from business organization to system construction, maintenance phases, and in-house production support. We enable system operations tailored to your company, free from the constraints of package limitations and dependence on specific vendors.
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