The renewed version of F-Revo CRM, which significantly enhances the customer portal features, will be available starting December 4th.

Achieve rapid and high-quality after-sales service with centralized management of customer information!

We will introduce a case where the integration of the core system and F-RevoCRM has achieved the efficiency of after-sales service operations. For companies that have already implemented a core system, integration with a CRM tool is essential for optimizing operations. F-RevoCRM boasts flexible customization and high integration capabilities, smoothly integrating the after-sales service process. ■Overview■ Due to structural reforms in the sales system, Company M could no longer continue using its existing sales management system. Aiming to streamline after-sales service operations, it integrated F-RevoCRM with the core system via API. 1. Centralized Data Management With real-time synchronization of data between the core system and CRM, duplication and omission of information have been eliminated. 2. Automation of Business Processes The API integration has automated data entry and update tasks that were previously done manually, significantly reducing work time. 3. Faster Customer Response Real-time data sharing has enabled quicker and more accurate responses to customer inquiries.

• CTI Support Center

Achieving speedy support response through the visualization of repair status with the introduction of F-RevoCRM!

For companies aiming to improve the operational efficiency of their call centers, F-RevoCRM is the optimal solution. This time, we will introduce the case of Kyuhen Co., Ltd., which achieved operational efficiency in its call center by implementing F-RevoCRM. ■ Background of F-RevoCRM Implementation Kyuhen Co., Ltd. is a company that provides transformers and home electrical appliances. Due to the aging of their traditional customer management system, they implemented F-RevoCRM to enhance the operational capabilities of their call center. They focused on cost and support systems, which led to the decision to implement it. ■ Challenges Before Implementation - The process of sending repair requests and reports via fax and confirming them over the phone was cumbersome. - The status of outsourced service providers could not be checked in real-time. - They were unable to respond quickly to customer inquiries about progress, leading to troubles and complaints. ■ Changes After Implementing F-RevoCRM The following effects were observed after the implementation of F-RevoCRM: - The amount of manageable information increased, expanding the range of system use. - Additional unique features from Kyuhen allowed for smoother interactions with users. - Support responses and system modifications became more prompt.

• SFA/Sales Support System

From equipment management to maintenance, achieve operational efficiency with F-RevoCRM!

Do you have any concerns regarding tasks such as facility management, equipment and machinery management, maintenance, and agency management? - Each department manages customer information, so we have to register it multiple times... - We are unable to share information within the company, resulting in wasted time communicating with various departments... - We cannot grasp the progress of the manufacturing department... - We are communicating with external parties via phone or fax, and we cannot track the status of our responses... F-RevoCRM can also be utilized for tasks such as facility management, equipment and machinery management, maintenance, and agency management. You can easily add information to be managed according to your company's operations from the settings screen, such as equipment and parts delivered to customers, inquiries, repair and inspection requests, and the response history of contractors and agencies. We provide comprehensive one-stop support from implementation to establishment, leveraging the know-how gained from our experience in the manufacturing and construction industries!

• SFA/Sales Support System

Happy New Year. Thank you very much for your exceptional support over the past year. This year, we will continue to strive to provide prompt and high-quality services, and all of our employees will work hard towards this goal. We kindly ask for your continued support and patronage. We look forward to your continued cooperation this year as well.

We would like to inform you that the company name has been changed as of January 1, 2026. New company name: KELLER Pressure Co., Ltd. (Former company name: KELLER Pressure Japan Co., Ltd.) There are no changes to the phone numbers or inquiry email. Phone numbers: 03-5944-9199, 03-5944-9198 Inquiry email: sales.jp@keller-pressure.com We appreciate your continued support.

Happy New Year! Thank you very much for your exceptional support over the past year. Yoshikawa Co., Ltd.'s Realization Division will continue to contribute to solving your challenges this year as a "Realization House" that transforms your thoughts of "I want to do this" and "Is it possible to do something like this?" into reality, utilizing our skilled stainless steel processing technology. We are pleased to announce that we will be exhibiting for the first time at "The 40th NEPCON Japan," which will be held at Tokyo Big Sight from **January 21 (Wednesday) to 23 (Friday), 2026**, to introduce our technologies and products in greater depth. At our booth, we will showcase a variety of slide-type metal mask dedicated shelves that contribute to improving productivity in the electronics field. These not only lead to efficient management and improved workability in limited spaces but can also be customized according to your needs. We invite you to visit our booth at Tokyo Big Sight during this opportunity. We welcome inquiries such as "Can this processing be done?" and look forward to seeing you there.

Insulating oil from old electrical equipment that has been in use for over 30 years may be contaminated with PCBs. Proper disposal is required by the disposal deadline. If you are using a vacuum tube oscillator, please check! - Transformers - Capacitors - Rectifiers, etc. If you have oscillators or hardening equipment, please consider updating them as soon as possible. *For more details, please refer to the PDF document or feel free to contact us. ★ For inquiries by phone, please call: Osaka Headquarters → TEL: 072-991-1361 Nagoya → TEL: 052-322-1361 Tokyo → TEL: 03-5472-1361 ★ For inquiries by email, please contact: info@fujidenshi.co.jp *When calling or emailing, please mention "Ipros" as your reference. Business hours: Monday to Friday, 9 AM to 5 PM.

From March 24 (Tuesday) to March 27 (Friday), 2026, RheaVita will exhibit as a conference sponsor at ISLFD, held in Fukuoka, in collaboration with Lifix Analytical. ISLFD is an international conference where researchers and engineers involved in freeze-drying and related technologies gather from around the world to exchange information and discuss research results and technological trends. Through our sponsorship at this conference, RheaVita will present the latest information on spin freeze-drying technology. At our booth, in addition to introducing the latest information about spin freeze-dryers, we will be open to consultations on a wide range of topics, including research and development, feasibility testing, scaling up, and comparisons with existing processes. We aim to create a valuable platform for information exchange for those asking questions such as "What is spin freeze-drying?", "What are the differences from conventional freeze-drying processes?", "What are the challenges of scaling up and reproducibility?", and "What new formulation and manufacturing approaches should be considered?". Additionally, individual meetings will be possible during the conference. If you contact us in advance, we will secure a meeting opportunity at a time that is convenient for you. Please be sure to stop by the RheaVita booth.