The renewed version of F-Revo CRM, which significantly enhances the customer portal features, will be available starting December 4th.

Achieve rapid and high-quality after-sales service with centralized management of customer information!

We will introduce a case where the integration of the core system and F-RevoCRM has achieved the efficiency of after-sales service operations. For companies that have already implemented a core system, integration with a CRM tool is essential for optimizing operations. F-RevoCRM boasts flexible customization and high integration capabilities, smoothly integrating the after-sales service process. ■Overview■ Due to structural reforms in the sales system, Company M could no longer continue using its existing sales management system. Aiming to streamline after-sales service operations, it integrated F-RevoCRM with the core system via API. 1. Centralized Data Management With real-time synchronization of data between the core system and CRM, duplication and omission of information have been eliminated. 2. Automation of Business Processes The API integration has automated data entry and update tasks that were previously done manually, significantly reducing work time. 3. Faster Customer Response Real-time data sharing has enabled quicker and more accurate responses to customer inquiries.

• CTI Support Center

Achieving speedy support response through the visualization of repair status with the introduction of F-RevoCRM!

For companies aiming to improve the operational efficiency of their call centers, F-RevoCRM is the optimal solution. This time, we will introduce the case of Kyuhen Co., Ltd., which achieved operational efficiency in its call center by implementing F-RevoCRM. ■ Background of F-RevoCRM Implementation Kyuhen Co., Ltd. is a company that provides transformers and home electrical appliances. Due to the aging of their traditional customer management system, they implemented F-RevoCRM to enhance the operational capabilities of their call center. They focused on cost and support systems, which led to the decision to implement it. ■ Challenges Before Implementation - The process of sending repair requests and reports via fax and confirming them over the phone was cumbersome. - The status of outsourced service providers could not be checked in real-time. - They were unable to respond quickly to customer inquiries about progress, leading to troubles and complaints. ■ Changes After Implementing F-RevoCRM The following effects were observed after the implementation of F-RevoCRM: - The amount of manageable information increased, expanding the range of system use. - Additional unique features from Kyuhen allowed for smoother interactions with users. - Support responses and system modifications became more prompt.

• SFA/Sales Support System

From equipment management to maintenance, achieve operational efficiency with F-RevoCRM!

Do you have any concerns regarding tasks such as facility management, equipment and machinery management, maintenance, and agency management? - Each department manages customer information, so we have to register it multiple times... - We are unable to share information within the company, resulting in wasted time communicating with various departments... - We cannot grasp the progress of the manufacturing department... - We are communicating with external parties via phone or fax, and we cannot track the status of our responses... F-RevoCRM can also be utilized for tasks such as facility management, equipment and machinery management, maintenance, and agency management. You can easily add information to be managed according to your company's operations from the settings screen, such as equipment and parts delivered to customers, inquiries, repair and inspection requests, and the response history of contractors and agencies. We provide comprehensive one-stop support from implementation to establishment, leveraging the know-how gained from our experience in the manufacturing and construction industries!

• SFA/Sales Support System

Technoa Co., Ltd. (Headquarters: Gifu City, Gifu Prefecture, Representative Director: Koji Yamazaki) will hold a limited-time summer special event, "Monozukuri DX CAMP," from Saturday, August 9, 2025, to Saturday, August 23, 2025. Small and medium-sized manufacturing companies face challenges such as a shortage of specialized personnel and a lack of know-how and information, which act as barriers to promoting DX (digital transformation). This event will provide a step-by-step approach to "realistic DX," based on the know-how accumulated by Technoa while supporting the DX transformation of small and medium-sized manufacturing companies. It will be structured as DAY.1 to DAY.5, offering an opportunity for skill development during the summer break and supporting the learning and growth of small and medium-sized manufacturers. For more details, please refer to the related link.

JOHNAN has updated a webpage summarizing the selection points to solve various challenges in large-scale processing (quality maintenance, short delivery times, costs). This article introduces the challenges faced in large-scale processing based on years of knowledge and experience, as well as the key points for choosing the optimal contractor that balances quality and short delivery times. If you are looking for a reliable contractor, please make use of our "Large-Scale Processing Solutions." ▼For more details "Large-Scale Processing Solutions to Achieve Product Quality and Short Delivery Times" https://www.johnan.com/solution/process/processing-assembly/post_8.html

Thank you very much for your continued support. We sincerely apologize for the inconvenience, but our company will be closed for summer vacation during the following period. 【Closure Period】 From Saturday, August 9, 2025, to Thursday, August 14, 2025. We will resume normal business operations on Friday, August 15. We appreciate your understanding during this time and apologize for any inconvenience caused.

JOHNAN has released a video that clearly explains the implementation technology for stretchable films, which are expected to be utilized in wearable devices and medical equipment. In the video, you can see how the film, which has excellent elasticity, stretches and contracts. Please check our high technological capabilities and the flexible characteristics that are useful for product development. We hope this will help you generate new ideas in product development. ▼You can watch the video here [Link to the implementation page for stretchable films] https://www.johnan.com/dms/mounting/filmdevic/stretchable/

"Because it's an invisible place, we won't overlook it." Japan's climate is characterized by high temperatures and humidity, and particularly after typhoons and heavy rains, the conditions can be harsh for homes. It's not just the roofs and exterior walls that are affected by rain and wind. The area beneath the floor is actually the most susceptible and often overlooked point. This time, we will explain the "checkpoints for under the floor" that should be confirmed after a typhoon or heavy rain, the "responses" if abnormalities are found, and measures for preventing recurrence. [Table of Contents] ■ Why is underfloor checking necessary? ■ Checkpoints to confirm after a typhoon or heavy rain ■ Responses when damage is discovered ■ Points for preventing recurrence ■ Suggestions from Seihou Products ■ Summary Please be sure to read the [related materials] and [related links]. ↓ ↓ ↓