The renewed version of F-Revo CRM, which significantly enhances the customer portal features, will be available starting December 4th.

Achieve rapid and high-quality after-sales service with centralized management of customer information!

We will introduce a case where the integration of the core system and F-RevoCRM has achieved the efficiency of after-sales service operations. For companies that have already implemented a core system, integration with a CRM tool is essential for optimizing operations. F-RevoCRM boasts flexible customization and high integration capabilities, smoothly integrating the after-sales service process. ■Overview■ Due to structural reforms in the sales system, Company M could no longer continue using its existing sales management system. Aiming to streamline after-sales service operations, it integrated F-RevoCRM with the core system via API. 1. Centralized Data Management With real-time synchronization of data between the core system and CRM, duplication and omission of information have been eliminated. 2. Automation of Business Processes The API integration has automated data entry and update tasks that were previously done manually, significantly reducing work time. 3. Faster Customer Response Real-time data sharing has enabled quicker and more accurate responses to customer inquiries.

• CTI Support Center

Achieving speedy support response through the visualization of repair status with the introduction of F-RevoCRM!

For companies aiming to improve the operational efficiency of their call centers, F-RevoCRM is the optimal solution. This time, we will introduce the case of Kyuhen Co., Ltd., which achieved operational efficiency in its call center by implementing F-RevoCRM. ■ Background of F-RevoCRM Implementation Kyuhen Co., Ltd. is a company that provides transformers and home electrical appliances. Due to the aging of their traditional customer management system, they implemented F-RevoCRM to enhance the operational capabilities of their call center. They focused on cost and support systems, which led to the decision to implement it. ■ Challenges Before Implementation - The process of sending repair requests and reports via fax and confirming them over the phone was cumbersome. - The status of outsourced service providers could not be checked in real-time. - They were unable to respond quickly to customer inquiries about progress, leading to troubles and complaints. ■ Changes After Implementing F-RevoCRM The following effects were observed after the implementation of F-RevoCRM: - The amount of manageable information increased, expanding the range of system use. - Additional unique features from Kyuhen allowed for smoother interactions with users. - Support responses and system modifications became more prompt.

• SFA/Sales Support System

From equipment management to maintenance, achieve operational efficiency with F-RevoCRM!

Do you have any concerns regarding tasks such as facility management, equipment and machinery management, maintenance, and agency management? - Each department manages customer information, so we have to register it multiple times... - We are unable to share information within the company, resulting in wasted time communicating with various departments... - We cannot grasp the progress of the manufacturing department... - We are communicating with external parties via phone or fax, and we cannot track the status of our responses... F-RevoCRM can also be utilized for tasks such as facility management, equipment and machinery management, maintenance, and agency management. You can easily add information to be managed according to your company's operations from the settings screen, such as equipment and parts delivered to customers, inquiries, repair and inspection requests, and the response history of contractors and agencies. We provide comprehensive one-stop support from implementation to establishment, leveraging the know-how gained from our experience in the manufacturing and construction industries!

• SFA/Sales Support System

The "Mechanical Stitching Method" by Nichinichisui Road Machinery Co., Ltd. is a new technique that allows for the repair of metal cracks without the application of heat. By using special bolts and reinforcement plates, cracks are physically removed, and repairs are made without causing any thermal impact on the base material. Repairs can be carried out even in environments where open flames cannot be used. Since no heat is applied, the disassembly of equipment is kept to a minimum. ◎ For more details, please contact us. ◎ If a detailed technical explanation is needed, please contact us.

The "Mechanical Stitching Method" by Nichinichisui Road Machinery Co., Ltd. is a new technique that allows for the repair of metal cracks without the application of heat. By using special bolts and reinforcement plates, cracks are physically removed, and repairs are made without causing any thermal impact on the base material. Repairs can be carried out even in environments where open flames cannot be used. Since no heat is applied, the disassembly of equipment is minimized. ◎ For more details, please contact us. ◎ If a detailed technical explanation is needed, please contact us.

Parking space management refers to the real-time display of parking availability and the management of efficient use of parking spaces. By utilizing Hotron's sensors, drivers can quickly discover available parking spaces, enabling efficient parking lot operations. For large parking lots, we recommend the "Floor Management Method" and "Block Management Method," which focus on cost reduction. Sensors are installed at regular intervals to count and manage the number of passing vehicles. This method offers the advantages of easy installation and low costs. 【Target Products】 - Vehicle Count Sensor CCS2 - Ultrasonic Sensor HM-UX2/UW2 For smaller facilities, we recommend the "Parking Space Management Method," where sensors are installed in each parking space to display availability with high accuracy. By providing reliable occupancy information, this method helps reduce unnecessary entry of new vehicles and ensures safe parking lot operations. 【Target Products】 - Occupancy Detection Sensor HM-UX2/UW2 - Occupancy/Pass Detection Sensor HM-LC6 - Occupancy Detection Sensor HM-LC7/LC7-FLS - Occupancy/Pass Detection Sensor HM-S6 - Occupancy Detection Sensor HM-S8

Fukuda Co., Ltd. has been pursuing leak detection for 60 years and is committed to advancing the future of leak testing. 【 Supporting Various Leak Tests: Air Leak Test / Gas Leak Test (Hydrogen Gas, Helium Gas) 】 We develop, manufacture, and sell leak testing equipment to inspect airtightness and sealing properties. We will propose the appropriate testers and devices for each inspection target. 【 Target Industries and Examples of Inspection Targets 】 - Automotive Industry: Engines, FC components, valves and piping, various parts - Electronic Components Industry: Smartphones, keyless switches, various small sensors - Pharmaceuticals / Food / Cosmetics Industry: Bottle containers, syringes, vials, eye drop containers, pillow packaging, PTP packaging We will propose the most suitable leak testers for each industry. 【 ISO Certification 】JIS Q 9001:2015 (ISO 9001:2015)

● The production time for casting prototypes can be shortened! Since model production is not required, the time needed to create prototypes, which previously took about a month, can be significantly reduced. ● Model costs can be reduced! By directly producing sand molds from 3D data, there is no need for model production costs. If changes to the model are necessary, they can be addressed by modifying the 3D data. ● Similar products with different shapes and dimensions can be prototyped simultaneously! With one molding process, different products with similar shapes or varying dimensions can be molded at the same time. This allows for the verification of multiple types in a short period.