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  3. シンキングリード 東京本社、大分オフィス
  4. [Case Study] A long-established software vendor with 56 years of history, F-RevoCRM achieves stable operation for 10 years.
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  • Jan 14, 2026
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Jan 14, 2026

[Case Study] A long-established software vendor with 56 years of history, F-RevoCRM achieves stable operation for 10 years.

シンキングリード シンキングリード 東京本社、大分オフィス
Breaking free from managing over 10,000 lines in Excel, optimizing customer management by leveraging the flexibility of OSS. We have published an interview article with companies that have implemented F-RevoCRM. This time, we introduce the long-term operational achievements of a company that has been in business for over half a century. ◆ For details of the interview, click here https://f-revocrm.jp/2026/01/interview_nichicom/ ◆ About the implementing company Nichicom Co., Ltd. is a long-established software vendor celebrating its 56th anniversary, specializing in the planning and development of systems for "healthcare," "welfare," and "nursing care." They were managing a vast amount of customer information in Excel for a photo sales and administrative support service for kindergartens and nurseries operated by their group company. However, they faced difficulties as the data exceeded 10,000 lines, causing the system to slow down and making management challenging. ◆ A must-see for companies facing these challenges - Feeling limited by customer management in Excel - Wanting to customize according to their own requirements - Looking to operate securely in an on-premises environment - Searching for a CRM that can be used stably in the long term
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プレスリリース_nichicom導入事例_ipros.pdf[1117002]

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Break free from over 10,000 lines of Excel. Centralize sales and support management with the flexibility of F-RevoCRM | F-RevoCRM - Open Source Customer Management System
"Breaking away from managing over 10,000 lines of Excel, optimizing customer management by leveraging the flexibility of OSS." A system development company in the health, welfare, and nursing care sector has introduced F-RevoCRM to solve customer management challenges. We will introduce a case study that demonstrates stable operations over the long term by utilizing the unique flexibility of OSS.

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Responding to the diversification of customer touchpoints! Open source "F-RevoCRM"

An integrated customer management system that can manage all web touchpoints, sales touchpoints, and support touchpoints... that is F-RevoCRM.

By linking marketing, sales support, support (inquiry management), sales management, and other information to each customer’s information, it is possible to achieve company-wide centralized management. 【Strengths of Thinking Lead × F-RevoCRM】 ■Problem Solving We are well-versed in solutions to corporate challenges and the utilization of F-RevoCRM, allowing us to work together on solutions tailored to business issues across various industries. ■Cost Reduction Since there are no licensing fees, there is no need to limit the number of users, enabling company-wide usage. ■Flexibility Even after operations begin, customization can be accommodated to align with your company’s operations if necessary. ■Digitalization Support By utilizing the additional option of a customer portal (dedicated site for customers), it is possible to advance the digitalization of interactions with customers. *Please feel free to contact us for more details.

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Customer attrition, is your company okay?

Check your company's customer satisfaction and issues with the customer satisfaction checklist!

Have you ever wondered, 'Customer complaints are increasing, but are we really able to respond properly to our clients?' To address this, we have prepared a simple checklist to help you understand where the causes of customer attrition lie and how to improve them! - It takes a long time to respond to customer inquiries - We receive similar complaints repeatedly - We cannot track the movements of employees who are out of the office - Customer information is managed separately within the company If you relate to any of these issues, please give it a try!

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Related catalog(3)

F-RevoCRM Introduction Materials

F-RevoCRM Introduction Materials

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F-RevoCRM Guidebook

F-RevoCRM Guidebook

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F-RevoCRM Industry-Specific Case Study Collection

F-RevoCRM Industry-Specific Case Study Collection

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【Metal Crack Repair】We repair cracks in metal products without applying heat.

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The "Mechanical Stitching Method" by Nichinichisui Road Machinery Co., Ltd. is a new technique that allows for the repair of metal cracks without the application of heat. By using special bolts and reinforcement plates, cracks are physically removed, and repairs are made without causing any thermal impact on the base material. Repairs can be carried out even in environments where open flames cannot be used. Since no heat is applied, the disassembly of equipment is minimized. ◎ For more details, please contact us. ◎ If a detailed technical explanation is needed, please contact us.

May 15, 2026

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Casting prototype and casting repair.

  • NEW
  • PRODUCT

The "Mechanical Stitching Method" by Nichinichisui Road Machinery Co., Ltd. is a new technique that allows for the repair of metal cracks without the application of heat. By using special bolts and reinforcement plates, cracks are physically removed, and repairs are made without affecting the base material with heat. Repairs can be carried out in environments where open flames cannot be used. Since no heat is applied, the disassembly of equipment is minimized. ◎ For more details, please contact us. ◎ If a detailed technical explanation is needed, please contact us.

May 15, 2026

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Casting sand mold 3D printer prototype production

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  • COMPANY

● The production time for cast prototypes can be shortened! Since model making is not required, the production time for prototypes, which previously took about a month, can be significantly reduced. ● Model costs can be reduced! By directly producing sand molds from 3D data, there is no need for model production costs. If changes to the model are necessary, they can be addressed by modifying the 3D data. ● Similar products with different shapes and dimensions can be prototyped simultaneously! Different products, such as similar shapes or varying dimensions, can be molded at the same time in one molding process. This allows for the verification of multiple types in a short period.

May 15, 2026

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Aluminum casting repair: Metal crack repair without applying heat.

  • NEW
  • PRODUCT

The "Mechanical Stitching Method" by Nichinichisui Road Machinery Co., Ltd. is a new technique that allows for the repair of metal cracks without the application of heat. By using special bolts and reinforcement plates, cracks are physically removed, and repairs are made without causing any thermal impact on the base material. Repairs can be carried out in environments where open flames cannot be used. Since no heat is applied, the disassembly of equipment is minimized. ◎ For more details, please contact us. ◎ If a detailed technical explanation is needed, please contact us.

May 14, 2026

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[Cast Prototype] 3D Printer Molding Prototype with Cast Sand Molds

  • NEW
  • PRODUCT

● The production time for casting prototypes can be shortened! Since model making is not required, the production time for prototypes, which previously took about a month, can be significantly reduced. ● Model costs can be reduced! By directly creating sand molds from 3D data, there is no need for model production costs. If changes to the model are necessary, they can be addressed by modifying the 3D data. ● Similar products with different shapes and dimensions can be prototyped simultaneously! Different products, such as similar shapes or variations in dimensions, can be created in a single molding process. This allows for the verification of multiple types in a short period.

May 14, 2026

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