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  3. シンキングリード 東京本社、大分オフィス
  4. [Case Study] A long-established software vendor with 56 years of history, F-RevoCRM achieves stable operation for 10 years.
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  • Jan 14, 2026
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Jan 14, 2026

[Case Study] A long-established software vendor with 56 years of history, F-RevoCRM achieves stable operation for 10 years.

シンキングリード シンキングリード 東京本社、大分オフィス
Breaking free from managing over 10,000 lines in Excel, optimizing customer management by leveraging the flexibility of OSS. We have published an interview article with companies that have implemented F-RevoCRM. This time, we introduce the long-term operational achievements of a company that has been in business for over half a century. ◆ For details of the interview, click here https://f-revocrm.jp/2026/01/interview_nichicom/ ◆ About the implementing company Nichicom Co., Ltd. is a long-established software vendor celebrating its 56th anniversary, specializing in the planning and development of systems for "healthcare," "welfare," and "nursing care." They were managing a vast amount of customer information in Excel for a photo sales and administrative support service for kindergartens and nurseries operated by their group company. However, they faced difficulties as the data exceeded 10,000 lines, causing the system to slow down and making management challenging. ◆ A must-see for companies facing these challenges - Feeling limited by customer management in Excel - Wanting to customize according to their own requirements - Looking to operate securely in an on-premises environment - Searching for a CRM that can be used stably in the long term
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Break free from over 10,000 lines of Excel. Centralize sales and support management with the flexibility of F-RevoCRM | F-RevoCRM - Open Source Customer Management System
"Breaking away from managing over 10,000 lines of Excel, optimizing customer management by leveraging the flexibility of OSS." A system development company in the health, welfare, and nursing care sector has introduced F-RevoCRM to solve customer management challenges. We will introduce a case study that demonstrates stable operations over the long term by utilizing the unique flexibility of OSS.

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Responding to the diversification of customer touchpoints! Open source "F-RevoCRM"

An integrated customer management system that can manage all web touchpoints, sales touchpoints, and support touchpoints... that is F-RevoCRM.

By linking marketing, sales support, support (inquiry management), sales management, and other information to each customer’s information, it is possible to achieve company-wide centralized management. 【Strengths of Thinking Lead × F-RevoCRM】 ■Problem Solving We are well-versed in solutions to corporate challenges and the utilization of F-RevoCRM, allowing us to work together on solutions tailored to business issues across various industries. ■Cost Reduction Since there are no licensing fees, there is no need to limit the number of users, enabling company-wide usage. ■Flexibility Even after operations begin, customization can be accommodated to align with your company’s operations if necessary. ■Digitalization Support By utilizing the additional option of a customer portal (dedicated site for customers), it is possible to advance the digitalization of interactions with customers. *Please feel free to contact us for more details.

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Customer attrition, is your company okay?

Check your company's customer satisfaction and issues with the customer satisfaction checklist!

Have you ever wondered, 'Customer complaints are increasing, but are we really able to respond properly to our clients?' To address this, we have prepared a simple checklist to help you understand where the causes of customer attrition lie and how to improve them! - It takes a long time to respond to customer inquiries - We receive similar complaints repeatedly - We cannot track the movements of employees who are out of the office - Customer information is managed separately within the company If you relate to any of these issues, please give it a try!

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Related catalog(3)

F-RevoCRM Introduction Materials

F-RevoCRM Introduction Materials

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F-RevoCRM Guidebook

F-RevoCRM Guidebook

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F-RevoCRM Industry-Specific Case Study Collection

F-RevoCRM Industry-Specific Case Study Collection

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[Cast Prototype] 3D Printer Molding Prototype with Cast Sand Molds

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● The production time for casting prototypes can be shortened! Since model making is not required, the production time for prototypes, which previously took about a month, can be significantly reduced. ● Model costs can be reduced! By directly creating sand molds from 3D data, there is no need for model production costs. If changes to the model are necessary, they can be addressed by modifying the 3D data. ● Similar products with different shapes and dimensions can be prototyped simultaneously! Different products, such as similar shapes or variations in dimensions, can be created in a single molding process. This allows for the verification of multiple types in a short period.

Mar 27, 2026

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Casting prototype and casting repair.

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The "Mechanical Stitching Method" by Nichinichisui Road Machinery Co., Ltd. is a new technique that allows for the repair of metal cracks without the application of heat. By using special bolts and reinforcement plates, cracks are physically removed, and repairs are made without affecting the base material with heat. Repairs can be carried out in environments where open flames cannot be used. Since no heat is applied, the disassembly of equipment is minimized. ◎ For more details, please contact us. ◎ If a detailed technical explanation is needed, please contact us.

Mar 27, 2026

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Realizing strict access control with high-speed facial recognition and impersonation prevention using edge AI.

High-speed facial recognition and spoof prevention using edge AI enables strict access control management, with FaceMe Security supporting VIA Technologies' access control device "ACS-5000."

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This time, the ACS-5000 is available as a facial recognition terminal compatible with FaceMe Security's add-on feature "Face Terminal," enabling access control management that combines "advanced anti-spoofing features" with high-speed facial recognition powered by edge AI. ■ Main Features 1. Accelerated Authentication Processing FaceMe Security is optimized for the MediaTek Genio 700's NPU, achieving faster facial recognition processing and reduced CPU load compared to processing solely on the CPU. It ensures stable authentication without delays even during peak times such as clocking in and out, contributing to alleviating congestion. 2. Advanced "Anti-Spoofing" Optimized for the IR + RGB camera mounted on the ACS-5000, it can quickly detect fraudulent authentication using photos, videos, or 3D masks within 0.6 seconds, ensuring reliable identity verification. 3. Door Control Without Additional Equipment FaceMe Security can directly control the digital I/O of the ACS-5000, allowing for the construction of an access control management system without the need for additional equipment. This simplifies system configuration and reduces implementation costs.

Mar 27, 2026

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■■ Air leak tester for EV (electric vehicle) battery cases | FLZ-0630 series ■■ Reduces noise. Measurement is performed using a newly developed smoothing function and linear fitting correction function.

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This is an air leak tester for battery cases of electric vehicles (EVs). The battery case has the characteristic of being "large with a significant internal volume, and its structure may deform due to internal pressure." As a result, air leak testing generates "noise caused by its large size and capacity" and "noise caused by expansion or deformation due to internal pressurization." To mitigate this noise, this device features a newly developed smoothing function and a linear fitting correction function used in combination during measurement. Additionally, to achieve low-pressure control that is difficult to manage and to expand flow for large volumes, we provide a bypass box (CBU-600) equipped with an electro-pneumatic regulator for precise pressure control and a pressurization valve with a large effective diameter to supply high flow rates. Measurement methods: Work-Work comparison, Work-Master comparison, Fixed Master comparison Measurement pressure range: 10 kPa, 20 kPa, 50 kPa (depending on specifications) Gauge pressure sensor accuracy: ±2% F.S. Differential pressure sensor accuracy: ±0.5% F.S. Group settings: 0 to 31 groups Power supply voltage / Power consumption: AC100 to 240 V / 100 VA

Mar 27, 2026

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PFAS Regulation Countermeasures! ■■ Leak Test Equipment for Small Electronic Components|MSA-0101 series ■■ Does not use fluorinated inert fluids. PFAS-free. Offers accuracy equal to or better than liquid immersion testing.

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● This is a leak testing device for small electronic components that does not use fluorinated inert liquids (PFAS-free). ● There is no longer a need for unstable visual confirmation through liquid immersion testing. It adopts a quantitative testing method that allows for stable pressure leak testing. ● It is a tabletop leak testing device specifically for gross leaks, with accuracy equal to or greater than that of liquid immersion testing. ● The detectable range is approximately 1×10⁻² Pa·m³/s to 1×10⁻⁶ Pa·m³/s (varies depending on the target product). ● It is suitable for sealed structures ranging from a few millimeters to a maximum of 80 × 70 mm. Please feel free to contact us for more information!

Mar 27, 2026

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