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  6. Customer attrition, is your company okay?

Customer attrition, is your company okay?

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F-RevoCRM

last updated:Nov 07, 2024

シンキングリード 東京本社、大分オフィス
シンキングリード 東京本社、大分オフィス
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Check your company's customer satisfaction and issues with the customer satisfaction checklist!

Have you ever wondered, 'Customer complaints are increasing, but are we really able to respond properly to our clients?' To address this, we have prepared a simple checklist to help you understand where the causes of customer attrition lie and how to improve them! - It takes a long time to respond to customer inquiries - We receive similar complaints repeatedly - We cannot track the movements of employees who are out of the office - Customer information is managed separately within the company If you relate to any of these issues, please give it a try!

    SFA/Sales Support System
ec_fr_pamphlet.png

Customer attrition, is your company okay?

ec_fr_pamphlet.png
ec_fr_pamphlet.png
  • Related Link - https://f-revocrm.jp/2022/11/frpamphlet_checksheet…

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basic information

"F-RevoCRM" is an integrated customer management system based on open source (OSS). It supports various business operations, such as general uses like customer information management and sales support, as well as specific applications in the medical industry for managing patient information and in the real estate industry for managing property information, allowing for flexible customization to meet corporate needs. ▼ Features - Integrated Customer Management System: Streamlines all customer-related operations, including marketing, sales, deal management, estimate management, support, and inquiry management. - Flexible Customization: Utilizes the characteristics of open source (OSS) to enable optimal customization for users' operations and environments. Additionally, data integration with other systems via API connections is easily achievable. - Diverse Implementation Options: Can be flexibly chosen for both on-premise and cloud environments, expanding the options for implementation methods. - Reliable Support System: Provides support tailored to corporate operations from implementation to operation. Comprehensive support is available for first-time implementations, ensuring users can utilize it with confidence.

Price information

■F-RevoCRM Cloud Edition monthly license (1-month free trial available) 20,000 yen / 1 to 10 people 50,000 yen / 11 to 25 people 100,000 yen / 26 to 50 people 150,000 yen / 51 to 75 people *Available for more than 75 people as well *Prices differ for F-RevoCRM Enterprise Edition.

Price range

P2

Delivery Time

P2

※For F-RevoCRMCloud, you can start using it as soon as the same day by applying online.

Applications/Examples of results

■Case Studies - Manufacturing Industry: Many companies involved in manufacturing, sales, and support of water heating equipment, air conditioning systems, and facility management have adopted this system. This allows for centralized management of customer, equipment, and maintenance information, improving operational efficiency. - Medical Industry: At Yamato Clinic of the Enjin Medical Corporation, field operations for home medical care have been digitized using F-RevoCRM, enabling customer management up to the registration of electronic medical records. - Telecommunications Industry: Progress in handling inquiries in the support department has been visualized, enhancing the speed and quality of customer responses. Case Studies ▶ https://f-revocrm.jp/instance/

Detailed information

  • f-revocrm_pamphlet_ページ_1.png

    Customer Satisfaction Checklist

catalog(3)

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F-RevoCRM Guidebook

F-RevoCRM Guidebook

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Simple Guidebook for CRM Implementation

Simple Guidebook for CRM Implementation

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F-RevoCRM Industry-Specific Case Study Collection

F-RevoCRM Industry-Specific Case Study Collection

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News about this product(1)

[Case Study] A long-established software vendor with 56 years of history, F-RevoCRM achieves stable operation for 10 years.

  • Product news

Breaking free from managing over 10,000 lines in Excel, optimizing customer management by leveraging the flexibility of OSS. We have published an interview article with companies that have implemented F-RevoCRM. This time, we introduce the long-term operational achievements of a company that has been in business for over half a century. ◆ For details of the interview, click here https://f-revocrm.jp/2026/01/interview_nichicom/ ◆ About the implementing company Nichicom Co., Ltd. is a long-established software vendor celebrating its 56th anniversary, specializing in the planning and development of systems for "healthcare," "welfare," and "nursing care." They were managing a vast amount of customer information in Excel for a photo sales and administrative support service for kindergartens and nurseries operated by their group company. However, they faced difficulties as the data exceeded 10,000 lines, causing the system to slow down and making management challenging. ◆ A must-see for companies facing these challenges - Feeling limited by customer management in Excel - Wanting to customize according to their own requirements - Looking to operate securely in an on-premises environment - Searching for a CRM that can be used stably in the long term

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Company information

シンキングリード

シンキングリード 東京本社、大分オフィス

software

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At Thinking Reed, we advocate for the realization of "smart business," which not only includes general productivity improvement efforts such as organizational and institutional reforms and systematization for companies to adapt to new environments, but also incorporates the perspectives of employee engagement and satisfaction. While our company is the developer of F-RevoCRM, we offer unique services aimed at business improvement, providing a consistent range of services from business organization to system construction, maintenance phases, and support for in-house development.

Product/Service List (19)

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