Although we talk about compliance, we must confront the reality of internal and workplace misconduct.

Keywords: Compliance training, awareness of legal compliance, business ethics, organizational transparency, online training.

We have been facing internal and workplace misconduct up to today. Why do people commit fraud even when they know it is "wrong"? As we conduct more on-site hearings, we see employees caught between the demands of customers and business partners for QCT (high quality, low cost, short delivery time) and the realities of the workplace, such as a lack of personnel, time constraints, and budget shortages, leading them to think that "fraud is unavoidable." It is said that internal reporting systems are effective against misconduct. However, when we listen to the voices from the field, we hear genuine concerns like "Will I be retaliated against?" and "I don't want to escalate this." There are also strong opinions from executives saying, "We can't secure that much budget," and "If you do that in a close-knit community, you'll be treated as a traitor." So, what should we do? Many employees working on the ground care deeply about "our company." At the same time, even if they meet legal and regulatory standards, we live in an era where there are potential compliance violations in how we engage with customers and business partners. Taking these realities into account, we will support (1) the design and operation of compliance systems based on the actual conditions within the company, and (2) the planning and implementation of more in-depth compliance training, all from the customer's perspective.

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