[Column] Supporting Measures Against Customer Harassment! Ensuring Workplace Safety with Body Cameras
Tokyo Metropolitan Government announces subsidies of up to 400,000 yen for measures against customer harassment! Detailed explanation of recommended body cameras and more.
In recent years, violence and abusive language directed at employees by customers, as well as excessive complaints (customer harassment, commonly known as "casuhara"), have become serious issues, particularly among small and medium-sized enterprises. To prevent such problems, Tokyo will implement a new ordinance starting in April 2025 and will support companies' measures through a subsidy system. As part of this initiative, "body cameras" are being highlighted as particularly effective tools. This article will explain in detail how the introduction of body cameras can be effective in addressing casuhara. *For more detailed information, please refer to the related links. For further details, feel free to download the PDF or contact us.*
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The STJ Group (Suntelcom Japan Co., Ltd. and STJ Rentec Co., Ltd.) specializes in the sales, rental, and maintenance of wireless equipment and related solution products. (e.g., business-use wireless devices, IP wireless devices, license-free specific low-power transceivers, solutions products such as cameras and relay devices) ~List of Locations~ ■ Hokkaido Sales Office / Experience Center Sapporo ■ Tohoku Sales Office ■ Kanto Sales Office (Head Office) / Experience Center Tokyo ■ Kansai Branch / Experience Center Osaka ■ Kyushu Sales Office Additionally, the group company Suntelcom Japan Co., Ltd. also engages in mobile corporate business. With a proven track record in major corporate BCP implementations, we provide BPO services where Suntelcom Japan serves as the customer contact point, offering support for bulk management of devices, as well as assistance for malfunctions and losses. We can also provide comprehensive support proposals, including consulting on corporate communication environments and suggestions for office products and business improvement tools.
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