A case of integrating internal and external content into a single platform!
Dear Avalara, we would like to introduce a case where 'IXIA CCMS' was implemented as a foundational component of information architecture. The company required a system that offered both scalability and flexibility, as various authoring tools were being used across the organization. With the implementation, we were able to provide a single source knowledge center for both internal and external content, integration with the Salesforce support portal for agents and customers, and in-product contextual user assistance for customers. **Reasons to Choose IXIA CCMS** - Excellent authoring tools - Workflow management - Collaborative reviews - Scalable solutions - Comprehensive API - Strong partner ecosystem *For more details, please refer to the related links or feel free to contact us.*
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For over 20 years, IXIASOFT has continued to demonstrate its role as a pioneer in content management software, providing innovative solutions for managing, sharing, and delivering exceptional content. Founded in 1998 as a technical spin-off of CEDROM-SNi, a major news information distributor in Canada and France, IXIASOFT now offers advanced software solutions to thousands of users in over 20 countries. IXIASOFT is a global leader in developing and selling technical documentation solutions based on the DITA standard. IXIASOFT Co., Ltd. was established in 2017 as the Japanese subsidiary of IXIASOFT Technologies Inc. in Canada.