Utilization of the 5-point rating scale (Likert scale) in surveys

Explanation of the rating scale method and points to note when using the Likert scale!

Have you ever seen a survey that asks about the degree of agreement using multiple choice options? The method of having respondents evaluate a specific object or phenomenon according to a pre-established clear evaluation scale is called the "rating scale method," and that evaluation scale is referred to as the "Likert scale." The Likert scale originates from an American sociologist and has now become one of the representative means of measuring respondents' opinions, perceptions, and behaviors. Since the Likert scale does not require respondents to answer with clear-cut facts, it allows for the collection of degrees or variations even for questions that are difficult to answer in black and white, enabling deeper analysis of surveys. It is also widely used in multivariate analysis. *For more detailed content of the column, you can view it through the related links. Please feel free to contact us for more information.

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