When unable to answer the phone, the secretary staff will handle the call until it ends and then transcribe the call content for reporting!
"My Team108" is a telephone answering service that can respond in a way tailored to your office, much like a dedicated secretary. We provide call forwarding after answering, similar to an internal line, in all plans. This allows for stress-free communication with urgent contacts, increasing customer satisfaction. Additionally, we offer flexible responses based on the day's schedule and the specific contact, such as handling calls in the morning while out, forwarding calls after answering in the afternoon, forwarding calls only for specific contacts, conveying callback times, and delivering messages tailored to the contact. [Features] ■ "Call forwarding after answering" with an internal line feel ■ "Schedule response" tailored to your plans ■ "Contact sorting" by matter or customer ■ Immediate "call reception reports" via your preferred tool *For more details, please refer to the related links or feel free to contact us.
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basic information
[Reasons to Choose Us] ■ Extensive experience and track record to handle diverse inquiries ■ Supportive and qualified staff who empathize with clients ■ Flexible phone response like a secretary in the office ■ Bilingual support available in English and Japanese ■ Peace of mind with P Mark certification and in-house call center ■ Comprehensive support in an all-in-one package *For more details, please check the related links or feel free to contact us.*
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【Purpose】 ■Telephone answering service *For more details, please refer to the related links or feel free to contact us.
Company information
Osaka L.C. Center Co., Ltd. is a company that focuses on telephone answering services, as well as BPO services, call center operations, property rental business, and management of rental offices. CUBE's telephone answering service provides high-level telephone answering services in fields that require high-quality telephone responses, including professional services and areas that require foreign language support. CUBE's rental offices and shared offices (commonly referred to as "virtual offices") achieve significant cost reductions and offer low monthly base fees and various optional charges. Additionally, the cost savings are allocated to enhancing facilities and training and educating telephone response staff, thereby improving the quality of the services provided.