Replacing legacy systems to boost productivity! Promoting DX transformation all at once from the top down.
To Kyosei Technos Co., Ltd., which handles measuring devices, medical equipment, communication devices, and electronic equipment, we would like to introduce a case study of our "System Construction (Salesforce)" service that we provide. The company had not made much progress in digitalization across the organization. Although they had implemented a system, it was old, difficult to use, and no one could update it. Additionally, due to the lack of integration between systems, there were many instances of duplicate work, leading to unnecessary effort and complications. After implementation, we received feedback stating, "From the field, we hear that 'work is easier' and 'efficiency has improved,' but even more significant was the response from the management side." 【Case Overview】 ■ Challenges and Background - The existing internal system was outdated and could not be maintained, leading to underutilization. - There was a lack of business collaboration, and work efficiency concerning resources was a challenge. ■ Objectives of Implementation - Improve productivity by resolving internal resource shortages. - Increase customer satisfaction through improved operational efficiency. - Utilize information and share the know-how of technicians. *For more details, please refer to the related links or feel free to contact us.
