Realizing the DX transformation of the car wash business! Materializing ideas and swiftly solving the challenges of managing complicated information and developing franchise stores.
We would like to introduce a case study of Kyonan Co., Ltd., which operates car wash, bodywork, and wellness businesses, regarding the implementation of "unmanned systems using Salesforce," "inside sales outsourcing," "Sakura outbound," and "Sakura CTI." The company was managing member information and vehicle numbers using commercially available packaged software and Excel, but with the increase in the number of members, they reached the limits of manual operations. Therefore, we proposed Salesforce. They expressed, "By implementing it, managing members and on-site operations became easier, and our daily tasks have become smoother, which has been a great help." 【Case Overview】 ■ Challenges and Background - Searching for partners to realize "unmanned car wash operations" - Lack of internal resources for expanding sales channels ■ Objectives of Implementation - Management of customer members and franchisee information - Unmanned operation of the "Washing Unlimited" service - New development of franchisees for "Washing Unlimited" *For more details, please refer to the related links or feel free to contact us.
