[Sakura Implementation Case] Japan Computer Consultant Co., Ltd.

Successfully visualized the sales process in inside sales. The order conversion rate doubled with a high-accuracy lead approach.

To Japan Computer Consultant Co., Ltd., we would like to introduce a case study on the implementation of the services "Sakura outbound," "Sakura CTI," and "Inside Sales Outsourcing (Seat Contract)." At the company, it was necessary to break down the vast tasks that sales representatives were handling, clarify the roles of inside sales and field sales, and share know-how for high-quality sales activities. As a result of the implementation, we received feedback stating, "We are now able to conduct telemarketing operations linked to direct mail and respond to document requests, and with the use of Salesforce, we have established a flow that allows us to check the history of approaches to leads, conversations, and hearing content in real-time. As a result, we feel that we can now conduct timely approaches to high-quality leads." [Challenges and Background] - Sales representatives are responsible for all customer approaches and are busy with tasks outside their original areas of responsibility. - Individual work processes are not standardized, making it difficult to see response histories and results. *For more details, please refer to the related links or feel free to contact us.*

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