Cloud-based CTI system 'esm call'

Achieve flexible configurations with internet connectivity! A CRM-linked CTI service focused on safety, security, and stability.

The "esm call" is a cloud-based CTI system that can be easily implemented with just a PC and internet connection, allowing integration with CRM systems. By using the "click-to-call" feature, which enables calls to be made with a single click from the customer information screen of CRM/SFA, call efficiency can be significantly improved. The "outbound filtering" feature prevents unintended calls to customers who should not be contacted, helping to avoid troubles and complaints. This allows for the establishment of an aggressive call center through visualization and efficiency. Additionally, since it can be implemented from just one seat, many companies start small, whether by department or location. The flexibility to expand as business grows is one of the reasons it is chosen. 【Features】 ■ Realize flexible configurations with internet connectivity ■ CRM-linked CTI service focused on safety, security, and stability ■ All basic PBX functions are available as standard ■ Basic inbound functions are available as standard ■ IVR for appropriate routing to the right department *For more details, please download the PDF or feel free to contact us.

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