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  6. Reasons and countermeasures for sales representatives not entering information | Lack of understanding of methods and systems

Reasons and countermeasures for sales representatives not entering information | Lack of understanding of methods and systems

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last updated:Nov 28, 2025

ソフトブレーン 東京本社
ソフトブレーン 東京本社
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We will introduce measures to implement an easy-to-use system and standardize input items and formats!

We will introduce the "true feelings of sales" regarding information input and the corresponding measures. While there is an awareness that information input is necessary, those in charge who feel "unable to do it" are likely to engage actively if they receive proper follow-up. If sales personnel feel that "they do not understand how to input data or use the system, and are unsure about what and how much to record," it is essential to implement a user-friendly system and standardize the input items and formats. Possible measures include clarifying the format for information input, organizing a user manual for the system, and ensuring it is always accessible for reference. **Measures:** - Organize the system user manual and ensure it is always accessible for reference. - Implement a system with clear input items that can be used intuitively. Utilizing AI that "searches for and registers information" can be even more effective. - Clarify the format for information input. - Conduct company-wide training on information input and system usage at the time of hiring or system implementation. *For more details, please download the PDF or feel free to contact us.*

    SFA/Sales Support System
ソフトブレーン株式会社

Reasons and countermeasures for sales representatives not entering information | Lack of understanding of methods and systems

ソフトブレーン株式会社 ロゴ.png
ソフトブレーン株式会社 ロゴ.png
  • Related Link - https://www.softbrain.co.jp/
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The true feelings of sales representatives who do not input information into CRM/SFA and countermeasures.

The true feelings of sales representatives who do not input information into CRM/SFA and countermeasures.

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ソフトブレーン

ソフトブレーン 東京本社

IT/Telecommunications

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Softbrain has been a domestic vendor providing CRM/SFA (Sales Support and Customer Management System) with its "e-Sales Manager" since 1999. It has a track record of implementation in over 5,500 companies across more than 185 industries. In recent times, as the decline in the working population is lamented, "improving business productivity" and the supporting "execution of DX (Digital Transformation)" have become essential. Softbrain supports true sales DX with digital solutions (CRM/SFA) and professional services (implementation support and utilization support). Effortless yet results-driven! A stress-free CRM/SFA [e-Sales Manager Remix]: https://www.e-sales.jp/ *Based on our achievements and the Japan Standard Industrial Classification.

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