24/7 support! Quickly resolve issues with customer management PCs.
The customer management system in the real estate industry is essential for facilitating access to customer information and improving operational efficiency. PC failures can hinder the referencing and updating of customer information, potentially leading to delays in business operations and decreased customer satisfaction. PC send-back maintenance ensures the continuity of customer management operations through 24/7/365 fault reception and prompt repair responses. 【Usage Scenarios】 * Management and inquiry of customer information * Search and registration of property information * Creation and management of contract documents 【Benefits of Implementation】 * Stable operation of the customer management system * Improved operational efficiency * Increased customer satisfaction
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【Features】 * 24/7 support for issues * In-house CE with knowledge and experience responds * Multi-vendor support * Dedicated maintenance parts stocked for each customer 【Our Strengths】 We specialize in third-party maintenance with over 88,000 units of experience. In PC send-back maintenance, we support our customers' businesses with specialized knowledge and prompt responses.
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With a limited IT investment budget, why not save on 'defensive' investments in core systems using 'transitional maintenance' and effectively utilize it for 'offensive' investments? Our company specializes in server maintenance extensions, hardware maintenance extensions, EOSL maintenance, and third-party maintenance. In the past, replacing the latest and fastest servers every five years was a status symbol for companies, but the reality is that there are far more companies that want to operate their systems for longer than five years. In that case, we thought we should provide a service that makes customers feel good about keeping their systems running—specifically, a maintenance service that allows servers reaching their fifth year to operate for ten years. Thus, we made 'transitional maintenance' our core service, aiming to become a leading company in third-party maintenance in Japan, and we have provided 'transitional maintenance' with over 72,000 contracts to date. We can support not only major domestic and international equipment but also older models and rare devices. Please feel free to consult with us.
