Rest assured even if the person in charge is absent. Maintenance support to continue using the Access system for a long time without breaking or stopping it.
- A maintenance support service that solves various issues related to Access systems, such as when in-house developers have left, when communication with outsourcing partners is lost, and when there are many bugs in older versions. - Providing a wide range of support from partial troubleshooting of the system to function expansion, updating to the latest version, data migration, and backup assistance. - Offering a long-term operational system through an annual maintenance contract to ensure continued use even in the absence of a dedicated representative. - Supporting remote assistance, allowing for immediate problem resolution through proxy operation, even for those who are not skilled in PC operations.
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basic information
- Resolution of access troubles (data corruption, malfunctions, slow performance, etc.) - Sharing that can be used on multiple PCs - Migration of data to SQL Server, etc. (hardening) - Support for old versions (97/2000, etc.) to the latest Access environment - Development of individual components such as queries, forms, and reports - Addition of data output functions to CSV/Excel, etc. - Advice on backup methods and environment setup - Remote support via email, phone, and remote software - Efficient maintenance through the separation of data and operational departments
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Delivery Time
Applications/Examples of results
- Handover and continued operation of the Access system after the departure of the person in charge - Maintenance of business systems such as estimates, invoicing, customer management, and production management - Improvement of issues in the old Access system and adaptation to the latest OS/Access - Data recovery support due to insufficient backups - Improvement proposals and feature additions for business efficiency - Long-term support track record with over 20 years of continuous assistance - General consultation and troubleshooting related to computers and networks
Company information
KMC Corporation has leveraged its strength of being able to hear directly from customers, always listening to the needs of "Isn't there a way to do this?" and has provided a unique system environment with new ideas. The cornerstone of this is the development of original software. We offer user-friendly, cost-effective self-developed software to various public organizations and reputable companies within Tochigi Prefecture. Our high-value-added packaged software, which has never been seen before, has gained support from many customers. Furthermore, our system solution capabilities, which allow for approaches from both hardware and software perspectives, along with our robust after-sales service system, have been highly evaluated. We have expanded into a wide range of fields, including government agencies, welfare, manufacturing and distribution, medical care, nursing, and agricultural ICT, achieving a top-class market share in management information systems in Tochigi Prefecture. We have also obtained the "Tochigi Prefecture Frontier Company" certification 27-008, a technology brand for manufacturing in Tochigi.
