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  6. 【Retail Customer Service】PROSPERAS

【Retail Customer Service】PROSPERAS

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PROSPERAS

last updated:Mar 18, 2026

マーブル  エンベデッドプロダクト事業本部 プロダクト事業部
マーブル  エンベデッドプロダクト事業本部 プロダクト事業部
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Automatically generate manuals and e-manuals tailored for the global market.

In the retail industry, providing product information significantly affects customer satisfaction. Multilingual manuals and e-manuals are essential for smoothly accommodating foreign tourists and enhancing the customer experience. However, creating manuals requires time and costs, and delays in updating information can lead to misunderstandings with customers. PROSPERAS addresses these challenges by automatically generating manuals and e-manuals through the same business process. 【Usage Scenarios】 * Product introductions in stores * Multilingual customer service * Providing information on new products 【Benefits of Implementation】 * Faster information delivery * Improved customer satisfaction * Cost reduction

    Catalog and manual creation
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【Retail Customer Service】PROSPERAS

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【Features】 1. A system specialized for user manuals and service manuals. 2. Reduction of document creation time, cost savings, and quality improvement for similar/multilingual documents. 3. Comprehensive provision of know-how and functions from standardization to initial registration and daily operations. 4. Material management function. 5. Table of contents management function. 【Our Strengths】 We propose solutions to advanced problems that cannot be addressed by typical software houses, utilizing graphic processing technology.

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Document Creation System PROSPERAS

Document Creation System PROSPERAS

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マーブル 

マーブル  エンベデッドプロダクト事業本部 プロダクト事業部

IT/Telecommunications

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Marble Embedded Product Division provides DX solutions that support "monozukuri" (manufacturing). We are developing solutions that meet customer needs, utilizing drawing processing technology accumulated through CAD/CAM product development, along with a range of software that caters to diverse requirements for unique system development. In addition to further enhancing the functionality of the CADSUPER series of CAD and CAM products, we will continue to launch products targeting new market sectors.

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