Support Service for Implementing Generative AI in Closed Network Environments for the Telecommunications Industry
Zero risk of information leakage! Utilize generative AI for customer support in a safe environment.
In the telecommunications industry, customer support requires the protection of customer data and the provision of prompt and accurate information. Particularly when handling personal and confidential information, it is essential to minimize the risk of information leaks while enhancing customer satisfaction. There are also challenges such as restrictions on the use of cloud AI and the effective utilization of internal knowledge. Our closed environment AI implementation support service addresses these challenges and enables the use of AI in a secure environment. 【Use Cases】 - Responding to customer inquiries - Automatic generation of FAQs - Advancement of chatbots - Customer data analysis 【Benefits of Implementation】 - Elimination of information leak risks - Increased efficiency in customer support - Improvement in customer satisfaction - Effective utilization of internal knowledge
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basic information
**Features** - Safe design that does not send confidential information externally - Flexible customization as a dedicated AI for the company - Practical design that fits on-site operations - Consistent support from PoC (proof of concept) to full-scale operation - Internal data integration (file servers, databases, etc.) **Our Strengths** We offer a wide range of services, from IT solutions to unit houses, web sales, and welfare projects, allowing us to respond flexibly to customer needs. Leveraging our experience in building security systems and IT consulting, we provide one-stop support for the implementation of generative AI for our clients.
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Applications/Examples of results
AI can be utilized in a way that is directly linked to daily operations. • Searching and summarizing internal documents • Automatic generation of business manuals • Drafting of reports and proposals • Streamlining knowledge sharing • Automating inquiry responses
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Company information
Total proposals from various construction projects to IT consulting. A unit house that can be completed just by connecting the desired buildings. Introduction and operation of a web sales system for acquiring new customers. Currently expanding operations in day services and various other businesses.
