Introduction of achievements: Custom kiosk for data center entrance reception terminal.
Examples of Kiosk Terminal Customization
Realization of automation for issuing admission passes and alleviation of congestion during entry waiting.
At Creavision Inc., the kiosk terminal "IKE-17" from Inform Plus has been introduced as the entrance reception terminal for the data center. Creavision is a software company that sells solution products for data centers. Previously, entrance reservations were only made through email exchanges with customers. On the day of entry, multiple staff members were involved in handing out entrance passes from the reception, but by implementing the reception system using the kiosk terminal "IKE-17," congestion has been alleviated, leading to increased customer satisfaction. ■ Benefits of Implementation: Utilizing the Reception System and Kiosk Terminal "IKE-17" The traditional manual entry application process was hindered by the time required to prepare documents, making reception congestion a significant issue. With the introduction of the kiosk terminal "IKE-17," entrance passes can now be issued simply by scanning a QR code, reducing processing time to less than one-tenth of what it was before implementation. This has greatly contributed to alleviating congestion.
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basic information
Custom Equipment: QR Code Reader / 4-inch Receipt Printer Dimensions (excluding protrusions): 480mm (W) × 1430mm (H) × 490mm (D) Weight: Approximately 73.5kg Internal PC Space: Front 380mm / Rear 130mm (W) × 361mm (H) × 420mm (D) Legs: Base Plate Body Color: White × Black (Handrest part is Silver) Power Supply: AC100V ±10% Power Consumption: 50W Operating Temperature Range: 0 to 35℃ Speaker: 3W × 2 (Built-in Stereo Amplifier) Proximity Sensor / Exhaust Fan: Yes Power Cable: Approximately 2.4m from the chassis exit Display Area: 337.9mm (H) × 270.3mm (V) (17.0 inches) Maximum Resolution: 1280 × 1024 Brightness: 225cd/m² (Standard Value) Viewing Angle: Up/Down 160°, Left/Right 170° (Standard Value) Touch Panel Method: Ultrasonic Surface Acoustic Wave Method Communication: RS-232C and USB Type B Video Output: RGB Analog, HDMI Type A, [Optional] Display Port Compatible Devices: Receipt / Ticket Printer, QR Code / IC Card / Magnetic Card Reader, Handset, etc.
Price range
Delivery Time
※Approximately 2 months. *Please note that the delivery time may vary depending on quantity and whether customization is required, so feel free to contact us for more information.
Applications/Examples of results
The introduction of the reception system and kiosk terminals has resulted in the following effects for each stakeholder. 【Visitors】 The reuse of past application data has reduced the application workload. The need for handwritten forms has been eliminated, significantly reducing wait times and eliminating writing errors. 【Approvers (Administrators)】 The visualization of application lists has prevented approval omissions. It has also become easier to grasp entry and exit times and to analyze data by company and purpose. 【Reception Staff】 The use of printer output has resolved the readability issues associated with handwriting. 【Implementing Companies】 The resolution of reception congestion has contributed to an improved corporate image as a "modern data center," enhancing corporate value. ■ Implementing Company CreaVision Inc. Sales of various solution products for data centers and contract system development.
Detailed information
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【Before】 Manual-heavy entrance flow - Flow 1: Customer Submit a pre-entry application via email to the person in charge at the destination. - Flow 2: Customer On the day of entry, fill out the application information by hand on the reception form at the data center reception counter and submit it. - Flow 3: Staff After confirming the details, issue a reception ticket and hand it to the customer. - Flow 4: Customer Present the above reception ticket to the staff at the entrance gate counter. - Flow 5: Staff Verify identity with an ID or similar document and exchange it for an entry pass card. - Flow 6: Customer Hold the entry pass card up to the entrance gate to gain access.
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【After】 Towards an automated and smooth entry flow - Flow 1: Customer The customer submits a pre-entry application online and issues a QR code for reception. - Flow 2: Customer On the day of entry, the customer uses the QR code at the data center reception kiosk to issue a receipt with a QR code. - Flow 3: Customer The customer hands the receipt to the staff at the entry gate counter. - Flow 4: Staff The staff identifies the visitor using the QR code, verifies their identity with an ID, and exchanges it for an entry badge. - Flow 5: Customer The customer presents the entry badge at the entry gate to gain access.
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Company information
The Inform Plus of DX Kiosk is a kiosk terminal brand with the concept of "providing all services related to the introduction of kiosk terminals flexibly," contributing to the realization of improved operational efficiency, increased productivity, and enhanced competitive advantage for our customers, as well as the creation of new business value through digital transformation (DX). We provide full support from planning kiosk terminals to maintenance after installation. You can request all services or just a part of them. We will collaborate with our customers by dividing roles. At Inform Plus, we design not only for ease of manufacturing and aesthetic appeal but also from the perspective of all users. By understanding the system's purpose, user characteristics, installation environment, and operational environment, we design terminals that are truly user-friendly for everyone, contributing to our customers' DX initiatives. We can also develop original terminals and systems, so please feel free to consult with us.
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