【ESL Implementation Results】Improving Operational Efficiency and Strengthening Customer Support
We will introduce a case where the prioritization of tasks is visualized in real-time, and alerts for work delays are implemented!
We would like to introduce our ESL implementation results at a PC repair and contract manufacturing company. In the service and tourism sectors, there is a demand for both improved customer satisfaction and enhanced operational efficiency. By implementing ESL, we have achieved timely information provision and visibility of work priorities. 【Case Overview】 ■ Implementation Site: PC repair and contract manufacturing company (global corporation) ■ Purpose of Implementation: Visualization of priorities and alert notifications for work delays ■ Main Uses: Display of reception information and progress/priority of PC repair items *For more details, please download the PDF or feel free to contact us.
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【Effects of Introduction in the Service Industry】 ■ Real-time visualization of business prioritization ■ Improvement in the quality of room preparation and efficiency of work ■ Simultaneous achievement of customer satisfaction and standardization of operations ■ Centralized information management through easy integration with existing systems *For more details, please download the PDF or feel free to contact us.
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Company information
AINIX was established to create new value through automatic identification technology (Auto ID), network technology (Network), and system technology (Integration), and the company name is derived from the initials of these technologies. Since then, we have proposed various concepts for utilizing automatic identification technology. For example, there is POT movement point management for achieving real-time inventory management, Easy Barcoding to enable anyone to easily use barcodes, and RFID monitoring that combines RFID and sensors. To realize these concepts, we have assembled unique automatic identification devices and developed software packages. Now, we add industry-specific and business application elements to the automatic identification technology, devices, and software packages we have cultivated, providing our customers with optimal systems as an automatic identification solution provider.
