Quickly search for diagnostic machine operating procedures and maintenance information by vehicle type! Standardize service quality between stores and locations.
In the field of automobile maintenance and after-sales service, it is necessary to proceed with work while confirming a wide range of information such as maintenance procedures by vehicle type, operation methods for maintenance equipment, and parts replacement procedures. Referring to outdated manuals and differences in work methods by store or personnel can lead to variations in maintenance quality and omissions in verification. i-ShareDX is a system that centrally manages manuals in the cloud. It makes it easier to search for necessary information and supports the efficiency of work and the standardization of service quality in maintenance shops, parts suppliers, and auto accessory stores. 【Usage Scenarios】 - Sharing inspection, maintenance, and parts replacement procedures - Confirming installation procedures and precautions for repair parts and auto accessories - Accumulating cases of failures, points of caution during work, and examples of inquiry responses - Serving as an educational manual for new staff and transferred employees 【Benefits of Implementation】 - Quickly confirm necessary maintenance information based on vehicle type, parts, and work content - Share the latest work procedures and prevent the referencing of outdated manuals - Suppress variations in maintenance and customer service quality by store and personnel - Accumulate and share the work know-how and points of caution held by experienced staff
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【Features】 - Centralized management of maintenance procedure manuals, equipment operation manuals, and store operation procedures in the cloud - Category classification based on vehicle types, parts, maintenance content, equipment, and store operations - Quick access to necessary information through category search and full-text search - Content review before publication through review and approval functions - Reliable sharing of the latest version through version management and revision history recording - Setting of viewing permissions according to headquarters, stores, maintenance bases, and responsible tasks - Smooth navigation to related procedures and precautions through inter-document links - Accessible from computers and tablets at maintenance sites and stores 【Our Strengths】 Since our establishment in 1947, we have provided a wide range of solutions from manual production to web, systems, and marketing, based on the "communication technology" cultivated through printing. We support our customers by clearly organizing the procedures for maintenance work and store operations, standardizing documents, producing manuals, and assisting with operations after system implementation, tailored to their challenges.
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Quix has clarified what should be changed and what should not be changed, inheriting the spirit of "eternal change" and has developed in response to the changes of the times since its founding. Recently, due to the evolution of IT such as digitalization, networking, and cross-media, the form of "information" we handle continues to change at a rapid pace. It is precisely in this context that we want to re-examine the "information expression technology" we have cultivated over many years, enhance and diversify it, and contribute to our customers and society by fulfilling our mission of "creating and promoting communication." We will advance our corporate philosophy of "creating services that bring joy" by focusing on support services in the three areas we are currently working on: "manuals," "education," and "sales promotion." We are determined to aim to be a "CS No.1" company that is recognized as a true business partner capable of solving various problems while being a company that customers can trust and rely on for "safety and trust."
