[Customer Case Study Interview] Nakatsugawa City Tourism Division, Department of Commerce and Tourism
A case study showing how digital signage strengthened multilingual guidance, created more opportunities to provide information, and helped address staffing shortages.
This system combines touchscreen signage and digital signage to provide not only tourism information, but also interactive visitor guidance linked with web content and a tourism information database. Users can freely search for sightseeing spots, nearby facilities, event information, and other content using the touchscreen interface. The system also supports multilingual information, helping improve guidance for international visitors to Japan while streamlining tourism information services. Tourism and event information can be updated via the web, making it possible to provide timely seasonal recommendations and local event updates. The system also helps reduce the workload of tourism information center staff and supports the advancement of tourism DX through digital technologies. Objectives ■ Develop multilingual guidance services for international visitors to Japan ■ Strengthen tourism information services ■ Encourage travel throughout the city and longer stays, while increasing tourism spending Search Keywords Tourism information system, tourism DX, tourism information distribution, tourism information display, tourist information center, tourism facilities, multilingual guidance, inbound tourism support, touchscreen signage, tourism information search, sightseeing spot search, tourism facility guidance, local information distribution, regional revitalization, event information display, web integration, cloud distribution, content distribution system
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We comprehensively handle everything from planning and development to manufacturing, sales, and after-sales service for equipment clocks used in public facilities such as schools, hospitals, and stations, decorative mechanical clocks that beautify the streets, specialized clocks for broadcasting stations, sports timing equipment capable of measuring down to 1/10,000 of a second, digital signage, large display boards, baseball scoreboards, and more. Additionally, based on our extensive experience and know-how gained from international competitions such as the World Athletics Championships, as well as our advanced technical capabilities, we also serve as official timers for various sports competitions.
