Minister of Sales × Eliminating Fax and Phone Orders with Web Orders: Master Series
Celebrity Series (Web Order Expert / EOS Capture Expert / Shipping Operations Expert)
[Order Management] Switch fax and phone orders to the web. Collaborate with the sales minister to eliminate rework and misunderstandings.
The Sales Minister will remain as is, and only the order entry from customers will be web-based. This approach eliminates the hassle of re-entering FAX orders and the misunderstandings that can occur with phone orders. 【Challenges Before Implementation】 ■ Orders received via FAX are re-entered into the Sales Minister, which takes time and can lead to input errors. ■ Misunderstandings regarding item numbers and quantities occur with phone orders, leading to problems later on. ■ Before deadlines, staff are overwhelmed with phone orders, halting other tasks. ■ Connecting with mass retailers via EDI incurs costs for setting up the same line as the partner. 【Benefits After Implementation】 ■ Orders entered by customers through a browser become data directly, eliminating the need for re-entry. ■ Customers select products on the screen to place orders, preventing misunderstandings. ■ Orders can be received at any time, reducing phone calls before deadlines. ■ EOS data from mass retailers can be imported into the Sales Minister using the EOS Import Master. *Please let us know the version of your Sales Minister and the approximate number of customers placing orders via FAX or phone. We will propose a configuration.
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basic information
■Partner: Oken "Sales Minister" ■Integration Method: Create an order screen by importing master data (such as products) from Sales Minister ■Operating Environment: A cloud-based service that operates solely in a browser. It can be used from a computer, smartphone, or tablet with an internet connection, and can be easily implemented (no software installation required) ■Server: Can be operated on the currently used server. Suggestions will be provided if a new one is needed ■Number of Users: Generally no restrictions (configuration suggestions based on server specifications) ■Product Configuration (can be implemented from one for each order entry) - WEB Order Master: Import Sales Minister master → Customers place orders via browser → Confirm order details on management screen - EOS Import Master: EOS data from mass retailers → Order slips for Sales Minister (Small and Medium Enterprises Common EDI Certification 2103T_003) - Shipping Operations Master: Order details → Picking list → Shipping inspection → Transfer to sales slip ■Orderer Screen: Display of favorite products, reorder from past order history, category display by product classification from Sales Minister, keyword search ■Administrator Screen: Filter by person in charge, office, and date, and display order details and amounts in a list. Product images can be registered via drag and drop.
Price information
It varies depending on the number of clients, the number of products, and the server configuration. If you could let us know the version of your sales minister and the approximate number of clients who place orders via fax or phone, we will provide a quote along with the configuration.
Delivery Time
※It varies depending on the configuration. You can view the ordering screen and management screen from the client's side through a remote demo via Zoom.
Applications/Examples of results
■Where to Start The quickest way is to start with the most labor-intensive part of the order entry process. If there are many FAX and phone orders from individual stores or small clients, focus on becoming a WEB order expert. If you are manually entering EOS data for wholesalers or chain stores, become an EOS data importer. If there are mistakes in shipping, focus on becoming a shipping operations expert. ■How to Transition Without Burdening Clients There is no need to switch the entire company to WEB all at once. Issue IDs starting with clients who place many orders and are accustomed to ordering, while continuing to accept phone and FAX orders from others as before. ■Common Structures in Wholesale - Wholesale of food and daily necessities (clients include both wholesalers and individual stores): EOS data importer + WEB order expert. Accept EOS data from wholesalers and WEB orders from individual stores, reducing phone and FAX orders. - Wholesale of specialized products (different products for each client, primarily FAX orders): WEB order expert. Clients can order from their favorite registered products or past order history, which is less cumbersome than writing product numbers on FAX. - Wholesale of a wide variety of small quantities (shipping errors after orders are also an issue): WEB order expert + shipping operations expert. Orders are taken via WEB, and shipping is managed with barcode verification, reducing errors at both the entry and exit points.
Line up（3）
| Model number | overview |
|---|---|
| WEB Order Celebrity | Create an order screen for customers from the master data of the sales minister, allowing customers to place orders through their browser. The received orders can be checked on the management screen by person in charge, office, and date. |
| EOS Capture Master | We will incorporate EOS data received from mass retailers and chain stores into the sales minister's order slips, eliminating manual input. We have obtained the common EDI certification for small and medium-sized enterprises (2103T_003). |
| Shipping Business Expert | Generate a picking list from the sales minister's order and sales details, and conduct shipping inspection using barcodes. Any discrepancies will be notified as errors on the spot, and the order slip will be transferred to the sales slip. |
catalog（8）
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Company information
Significantly improve operational efficiency in product management through collaboration with Sales Minister NX!! ★Inventory management ★Shipping inspection ★Order placement and sales purchasing, inter-warehouse transfers, inventory counting
