From sudden demand change emails to inventory inquiries, impact analysis, and core system reflection. Autonomizing veteran-dependent tasks.
Response to sudden changes in delivery dates and quantities from customers in the manufacturing and distribution industry. The person in charge manually inputs data by checking multiple systems and Excel inventory sheets each time an email is received, calculating stock-out risks and production impacts based on intuition and experience, leading to issues of dependency on specific individuals and delays. To resolve this, it is necessary to structure business rules and create a system where AI can autonomously judge, aggregate, and analyze the necessary internal data. Our "Business Agent" automatically understands email content and analyzes incoming schedules from the inventory database from multiple perspectives to suggest alternatives. After human approval, it directly updates the core API. This formalizes the know-how of veterans and significantly shortens the lead time for responding to changes. [Solutions to these issues] - Dependence on specific individuals for responding to changes in order and delivery plans - Time-consuming information verification by navigating between multiple systems and Excel - Implemented generative AI but only receiving "general answers," hindering practical progress.
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basic information
Solution | Target Areas and Collaboration Environment ■TestRunner: Screen operations, API, batch processing, logs, DB output ■Business AI: Existing business systems, DB, API, documents (Excel, email) ■Physical AI: AI cameras, depth sensors, transport robots, quadruped robots, etc.
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Applications/Examples of results
■New Development and Environmental Transition: Automated generation of test cases based on specifications and comparative testing between old and new environments (TestRunner) ■Supply Chain Operations: Automated analysis of inventory and other order statuses in response to sudden demand changes, along with execution of approval workflows (Business Agent) ■Store Marketing: Visualization of customer attributes (number of people, age groups, etc.) and trends using AI cameras (Visual AI) ■Factory and Facility Management: Autonomous patrolling by quadruped robots and checking equipment status using AI image recognition (Physical AI) ■In-Factory Logistics: On-demand transportation of jigs and small lot parts using industrial lightweight transport robots.
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Company information
Our company is a specialized firm that provides software outsourcing services. We have developed tools for project "visualization" and management quality improvement, such as tracking systems for ProjectPump and issue/bug management. Additionally, we have independently developed frameworks for application development and tools for streamlining testing processes, achieving overall productivity and quality improvements across the company.
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