Communicate the confirmed details and the next steps during the handover of alternating shifts.
In the handover of shift work, are the actions taken in response to abnormalities mixed with what the next team should confirm? We will organize the handover notes from the manufacturing site, including the situation that occurred and the history of the response, in a way that the next person in charge can review. RELAY will use AI to organize the situation during abnormalities, the actions taken, and the remaining items to be confirmed from the chat exchanged between the team members who are shifting. The next team can compare the organized handover notes with the current status and consider where to start their confirmation. Necessary background information for cross-team handovers will also be accumulated from daily interactions. [Check the usage image in the catalog] Download the related catalog "RELAY Manufacturing Industry Use Case Collection_Manufacturing" to see the usage image of RELAY.
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【Information Handled in Business Handover】 The target is the chat exchanged between the personnel of the alternating teams. The AI organizes the situation during abnormal times, the actions taken, and the remaining confirmation items. The personnel confirm the original statements, context, and conditions at the time, and accumulate and share this knowledge for use in future consultations and business decisions.
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【Utilization Image: Business Handover】 During the night shift, equipment stopped, and even after recovery, there were remaining issues to confirm. The state at the time of the stoppage, the checks conducted until recovery, and the inspection points requested from the morning team are documented. The morning personnel can verify the current equipment status and understand the scope checked by the previous team, allowing them to address any unconfirmed matters. They can also add records of checks conducted after the handover of work.
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