Example: Reservation rate of repeat customers increased by 35% with generative AI! | Travel and Hotel Industry
AI analyzes users' search histories and interests on social media! Creating personalized travel offers.
We would like to introduce a case study where "generative AI" was implemented in the EC department of the travel and hotel industry. The company faced the challenge of low conversion rates on their travel booking site, with users dropping off during the process. By utilizing generative AI, they were able to suggest suitable travel plans for each customer based on past travel history and interest data. This led to an improvement in the conversion rate for travel bookings. 【Case Overview】 ■Challenges - Unable to accurately grasp customer preferences, resulting in generic travel plan suggestions. - Past customer data was not utilized, preventing offers for repeat customers. ■Results - The booking rate for repeat customers increased by 35%, enhancing customer loyalty. - Search time was reduced by 50%, achieving a smoother booking experience. *For more details, please refer to the related links or feel free to contact us.
- Company:homula
- Price:Other